DTM2601
ASSIGNMENT 3 (SEMESTER 2)
DUE DATE: 11 September 2023
QUESTION 1
1.1 In an effort to reduce labour costs and increase the productivity (15) and performance of employees,
management must consider alternative scheduling techniques as suggested by Cascado (2012).
Suggest five scheduling techniques that the management of the Red Train can apply to ensure
productivity on board the train.
ANSWER:
To enhance productivity and employee performance on board the Red Train, management can consider
implementing various scheduling techniques. Here are five scheduling techniques they can apply:
1. Shift Scheduling: Implementing shift schedules ensures continuous service on the train, allowing
employees to work in shifts. This approach helps distribute workload evenly and prevents
employee burnout. For example, employees could work in rotating shifts to cover various meal
services and customer needs throughout the day.
2. Flexible Work Hours: Offering flexible work hours can improve employee morale and
accommodate their personal needs. This could include options like flextime, where employees
can adjust their work hours within certain limits. This flexibility can be particularly valuable for
staff with different responsibilities on board.
3. Job Rotation: Implementing job rotation can prevent monotony and enhance skills development
among employees. Staff can be trained to perform various roles, such as serving, bartending, and
cleaning, allowing them to switch roles periodically. This keeps the work interesting and helps
Terms of Utilisation:
1. employees
Educational acquire
and Reference: ausediverse
You may skill
this document set. reference, and comparison purposes.
for educational,
2. No Duplication or Misrepresentation: You are not allowed to duplicate or misrepresent this document's content as your own work.
4. Cross-Training: Cross-training involves training employees to perform tasks outside their primary
3. Accept Consequences: If you misuse or plagiarize this document, you accept responsibility for any resulting consequences.
job roles. For instance, chefs could be trained in serving, and service staff could learn basic
kitchen tasks. Cross-trained employees can fill in for one another, reducing the need for
Your use of this document signifies your agreement to these terms. Failure to comply may lead to legal action or other appropriate measures.
additional staffing during peak times.
5. Demand-Based Scheduling: To align staffing levels with customer demand, the Red Train can
ASSIGNMENT 3 (SEMESTER 2)
DUE DATE: 11 September 2023
QUESTION 1
1.1 In an effort to reduce labour costs and increase the productivity (15) and performance of employees,
management must consider alternative scheduling techniques as suggested by Cascado (2012).
Suggest five scheduling techniques that the management of the Red Train can apply to ensure
productivity on board the train.
ANSWER:
To enhance productivity and employee performance on board the Red Train, management can consider
implementing various scheduling techniques. Here are five scheduling techniques they can apply:
1. Shift Scheduling: Implementing shift schedules ensures continuous service on the train, allowing
employees to work in shifts. This approach helps distribute workload evenly and prevents
employee burnout. For example, employees could work in rotating shifts to cover various meal
services and customer needs throughout the day.
2. Flexible Work Hours: Offering flexible work hours can improve employee morale and
accommodate their personal needs. This could include options like flextime, where employees
can adjust their work hours within certain limits. This flexibility can be particularly valuable for
staff with different responsibilities on board.
3. Job Rotation: Implementing job rotation can prevent monotony and enhance skills development
among employees. Staff can be trained to perform various roles, such as serving, bartending, and
cleaning, allowing them to switch roles periodically. This keeps the work interesting and helps
Terms of Utilisation:
1. employees
Educational acquire
and Reference: ausediverse
You may skill
this document set. reference, and comparison purposes.
for educational,
2. No Duplication or Misrepresentation: You are not allowed to duplicate or misrepresent this document's content as your own work.
4. Cross-Training: Cross-training involves training employees to perform tasks outside their primary
3. Accept Consequences: If you misuse or plagiarize this document, you accept responsibility for any resulting consequences.
job roles. For instance, chefs could be trained in serving, and service staff could learn basic
kitchen tasks. Cross-trained employees can fill in for one another, reducing the need for
Your use of this document signifies your agreement to these terms. Failure to comply may lead to legal action or other appropriate measures.
additional staffing during peak times.
5. Demand-Based Scheduling: To align staffing levels with customer demand, the Red Train can
