Dell Client Foundations 2023 QUIZ – Answered!
Why can't the values in BIOS be saved when it shows as manufacturing mode?
Correct Ans - The system board jumper is at SERVICE_MODE state.
How will the Dell Command Utility Update help customers? Correct Ans -
NOT Dell Command Utility Update will check online for the latest Operating
System updates and download and install the updates.
State True or False: BIOS Recovery can be used to recover from a No Boot/No
POST failure which could be caused by a corrupted BIOS. Correct Ans -
True
Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO
Desktop and determine that the LCD panel is faulty. What troubleshooting
steps will you follow before replacing the LCD Assembly? Correct Ans -
NOT Run ePSA, but press Esc to stop testing and regain control of the cursor.
Double tap on the screen and see if the cursor moves to your pressed location.
That will determine if hardware is needed to be replaced or it is a software
problem.
NOT Initiate BIOS Recovery by pressing Ctrl + Esc keys upon powering on the
system.
When do you select the BT Disabled setting in Service Menu of Manufacturing
Mode (SMMM)? Correct Ans - NOT If BT card is not ordered with the
system.
Name the tool that can successfully repair and ignore defective memory areas
by masking the address from system usage. Correct Ans - NOT ePSA.
State True or False: After replacing the system board on a Chromebook, you
will need to execute RMA Shim to set VPD information and install the Chrome
OS. Correct Ans - True
, Choose all that apply: What is correct about Intel Optane Memory?
Correct Ans - NOT It is a system acceleration solution for new 7th Gen Intel
Core-I processor & Chipset platforms.
Choose all that apply: Which of the following items are not affected by the RTC
Reset? Correct Ans - NOT Service Tag.
NOT Enable Legacy Option ROMs.
NOT Ownership Tag.
NOT Admin Password.
asset tag
boot list
secure boot enable
Choose all that apply: What are the key functions of the BIOS (Basic
Input/output System)? Correct Ans - NOT Identify the system devices.
NOT Activate the system devices.
_____________ is a condition in which one or more drives in a RAID array
contains data errors, and another drive in the array is no longer an active
member of the array due to drive failure, foreign configuration, drive removal,
or any other reason. Correct Ans - NOT Predictive Drive Failure.
BIOS Recovery 2 from Hard Drive option can be disabled in ____________.
Correct Ans - NOT dos
How do you access BIOS or System Setup on Latitude portable systems
without a keyboard? Correct Ans - NOT Press the power button and
then press the Windows button before the Dell logo is displayed.
Choose all that apply: The PC Doctor USB solution offers: Correct Ans -
NOT Backup and Restore.
NOT Individual Diagnostics.
If recovery image from both system primary hard drive and external USB key
is present, which image will the BIOS Recovery 2 tool select? Correct Ans
- Recovery Image from external USB Key.
Choose all that apply: Which of the following statements are true about
Latitude Self-Heal recovery? Correct Ans - NOT When self-heal is
Why can't the values in BIOS be saved when it shows as manufacturing mode?
Correct Ans - The system board jumper is at SERVICE_MODE state.
How will the Dell Command Utility Update help customers? Correct Ans -
NOT Dell Command Utility Update will check online for the latest Operating
System updates and download and install the updates.
State True or False: BIOS Recovery can be used to recover from a No Boot/No
POST failure which could be caused by a corrupted BIOS. Correct Ans -
True
Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO
Desktop and determine that the LCD panel is faulty. What troubleshooting
steps will you follow before replacing the LCD Assembly? Correct Ans -
NOT Run ePSA, but press Esc to stop testing and regain control of the cursor.
Double tap on the screen and see if the cursor moves to your pressed location.
That will determine if hardware is needed to be replaced or it is a software
problem.
NOT Initiate BIOS Recovery by pressing Ctrl + Esc keys upon powering on the
system.
When do you select the BT Disabled setting in Service Menu of Manufacturing
Mode (SMMM)? Correct Ans - NOT If BT card is not ordered with the
system.
Name the tool that can successfully repair and ignore defective memory areas
by masking the address from system usage. Correct Ans - NOT ePSA.
State True or False: After replacing the system board on a Chromebook, you
will need to execute RMA Shim to set VPD information and install the Chrome
OS. Correct Ans - True
, Choose all that apply: What is correct about Intel Optane Memory?
Correct Ans - NOT It is a system acceleration solution for new 7th Gen Intel
Core-I processor & Chipset platforms.
Choose all that apply: Which of the following items are not affected by the RTC
Reset? Correct Ans - NOT Service Tag.
NOT Enable Legacy Option ROMs.
NOT Ownership Tag.
NOT Admin Password.
asset tag
boot list
secure boot enable
Choose all that apply: What are the key functions of the BIOS (Basic
Input/output System)? Correct Ans - NOT Identify the system devices.
NOT Activate the system devices.
_____________ is a condition in which one or more drives in a RAID array
contains data errors, and another drive in the array is no longer an active
member of the array due to drive failure, foreign configuration, drive removal,
or any other reason. Correct Ans - NOT Predictive Drive Failure.
BIOS Recovery 2 from Hard Drive option can be disabled in ____________.
Correct Ans - NOT dos
How do you access BIOS or System Setup on Latitude portable systems
without a keyboard? Correct Ans - NOT Press the power button and
then press the Windows button before the Dell logo is displayed.
Choose all that apply: The PC Doctor USB solution offers: Correct Ans -
NOT Backup and Restore.
NOT Individual Diagnostics.
If recovery image from both system primary hard drive and external USB key
is present, which image will the BIOS Recovery 2 tool select? Correct Ans
- Recovery Image from external USB Key.
Choose all that apply: Which of the following statements are true about
Latitude Self-Heal recovery? Correct Ans - NOT When self-heal is
