BMZ ACADEMY
BMZ ACADEMY
@061 262 1185/068 053 8213/0717 513 144
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
Which ONE of the following statements BEST define an objection?
a.
Objection is a feeling of agreement.
b.
Objection is a feeling of negligence.
c.
Objection is an expression or feeling of disapproval or opposition and a reason for
disagreeing.
d.
Objection can be seen as a statement that a prospect makes to show willingness to buy
a product.
Hazel would like to increase sales and develop long-term relationships with her
customers. Which ONE of the following options can help her build relationships that will
lead to more sales?
a.
Follow-up
b.
Sales call planning
c.
Cold canvassing
d.
Sales presentation
According to the study guide, which ONE of the following non-verbal signs can be
regarded as a negative indication during objections?
a.
The prospect talks in a low voice as if sharing confidential information.
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
b.
The prospect looks the salesperson in the eye.
c.
Frequent nodding shows that the prospect is listening and is engaged.
d.
The prospect’s arms are folded and legs crossed.
Freddy is employed by the vehicle insurance company as a salesperson. He sent an email
to one of his customers which read: "Dear Melusi, as a way of thanking you and
giving you a piece of mind on all your road trips. We are giving you free 24/7 emergency
roadside assistance". Which ONE of the steps in the selling process is Freddy
using?
a.
Pre-approach
b.
Trial close
c.
Follow-up
d.
Prospecting
Ben is a sales manager Zennix Technologies, which provides office automation
equipment to companies. Ben usually gets involved with sales when his team is about to
close the deal. Ben prepares his sales team not to give up on sales after the first few no`s
from prospects. This refers to which preparation for closing the sale?
a.
Attitude
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
BMZ ACADEMY
@061 262 1185/068 053 8213/0717 513 144
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
Which ONE of the following statements BEST define an objection?
a.
Objection is a feeling of agreement.
b.
Objection is a feeling of negligence.
c.
Objection is an expression or feeling of disapproval or opposition and a reason for
disagreeing.
d.
Objection can be seen as a statement that a prospect makes to show willingness to buy
a product.
Hazel would like to increase sales and develop long-term relationships with her
customers. Which ONE of the following options can help her build relationships that will
lead to more sales?
a.
Follow-up
b.
Sales call planning
c.
Cold canvassing
d.
Sales presentation
According to the study guide, which ONE of the following non-verbal signs can be
regarded as a negative indication during objections?
a.
The prospect talks in a low voice as if sharing confidential information.
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
, BMZ ACADEMY
b.
The prospect looks the salesperson in the eye.
c.
Frequent nodding shows that the prospect is listening and is engaged.
d.
The prospect’s arms are folded and legs crossed.
Freddy is employed by the vehicle insurance company as a salesperson. He sent an email
to one of his customers which read: "Dear Melusi, as a way of thanking you and
giving you a piece of mind on all your road trips. We are giving you free 24/7 emergency
roadside assistance". Which ONE of the steps in the selling process is Freddy
using?
a.
Pre-approach
b.
Trial close
c.
Follow-up
d.
Prospecting
Ben is a sales manager Zennix Technologies, which provides office automation
equipment to companies. Ben usually gets involved with sales when his team is about to
close the deal. Ben prepares his sales team not to give up on sales after the first few no`s
from prospects. This refers to which preparation for closing the sale?
a.
Attitude
BMZ ACADEMY 061 262 1185/068 053 8213/0717 513 144
