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Exam (elaborations)

List the steps in the personal selling process.

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List the steps in the personal selling process. Steps in the personal selling process

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University Of Pretoria (UP)
Course
Marketing Management








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List the steps in the personal selling process.

Steps in the personal selling process



1. Prospecting
 Identify potential clients.
 Qualify potential clients
2. Preparing
 Pre- approach.
 Call planning.
3. Presentation
 Approach
 Convince prospect
 Techniques
4. Identifying and handling objectives
5. Closing the sale
6. Follow-up

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