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Summary OBS 330: Block 12

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Block 12 summaries for OBS 330 at The University of Pretoria. The summaries include class notes, lecture slides and summaries needed for the final exam.

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OBS 330:
Block 12

, CHAPTER LEARNING OBJECTIVES




LO 1 UNDERSTAND THE RATIONALE BEHIND RESULTS-BASED MANAGEMENT.
RESULTS-BASED MANAGEMENT (RBM) is a broad management strategy that is
used as a means to improve management effectiveness and accountability by using a
transparent and participatory approach in defining realistic expected results related to
a strategic intent; monitoring progress towards the achievement of expected results
and evaluating performance; and reporting and integrating lessons into management
decisions. It is defined as orienting all action and use of resources towards achieving
clearly defined and demonstrable results.

Reasons to use results-based management:

- Performance expectations jointly set out and owned by stakeholders
- Clear accountabilities assigned for results
- Risks to performance monitored and addressed
- Timely performance information available for decision making
- Improved performance reporting to stakeholders
- Improved efficiency and effectiveness

Key elements of results-based management:
- Focusing the dialogue on results at all phases of the development process
- Aligning programming, monitoring, and evaluation with results
- Keeping measurement and reporting simple
- Managing for, not by results
- Using results information for learning and decision-making


LO 2 Explain what a result is
RESULT is an observable, describable or measurable change in a state or condition, which is
typically derived from a cause and effect relationship. There are three types of such changes
– outputs, outcomes and impact. The changes can be intended or unintended, positive and/ or
negative.

Results may:
- Appear within a short time or take years to be fully realised
- Be planned or unforeseen
- Be either positive or negative
- Be reflected at the level of individuals, groups or society

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