Stress management

ORGANIZATION DEVELOPMENT- LECTURE 11: STRESS MANAGEMENT

Stress management is a. “set of techniques and programs intended to help people deal more
effectively with stress in their lives by analysing the specific stressors and taking positive actions
to minimize their effects.” (Gale Encyclopaedia of Medicine, 2008).


Causes of work-related stress

Some of the factors that commonly cause work-related stress include:
 Insufficient skills for the job
 Organisation culture - Long hours,

 Bad management practices - Over-supervision, Inadequate

 working environment, Lack of proper resources, Heavy workload, Tight deadlines

 Job content and demands - Boring work, Lack of autonomy, Job insecurity

 Physical work environment – Harassment, Discrimination, Few promotional opportunities, Lack
of equipment

 Relationships at work - Poor relationships with colleagues or bosses

 Change management, Changes within the organization, Changes to duties

 Lack of support

 Role conflict

Symptoms of work-related stress

The signs or symptoms of work-related stress can be physical, psychological and behavioural.

Physical symptoms include:
 Fatigue
 Muscular tension
 Headaches
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