SOUTH AFRICA · 2026 EDITION · 2025 RESUSCITATION GUIDELINES
First Aid Level 2
Unit Standard 120496 / QCTO Intermediate Emergency First Aid
Responder (SP-230802)
Study Guide, Practice Q&A and Practical Checklists
Plain-English notes, exam traps and exam-style questions for the Level 2 workplace first aid theory test
and practical
✓ 136 practice questions with step-by-step answers and sources (including 30 Level 1
revision questions)
✓ 50-question mock exam (80% pass) with memo
✓ Teaches the 2025 CPR, AED and choking guidelines and the 2024 first aid guidelines,
with "older manuals may say" notes
✓ Workplace topics: GSR 3, triage, chemicals, eyewash and deluge showers, COIDA and
incident reporting
✓ Our own flowcharts: primary survey, choking, START triage, AVPU
✓ Printable practical checklists: CPR with pocket mask, log roll, auto-injector, secondary
survey, MIST handover
✓ 25 free video lessons, links checked October 2026
Independent study aid. Not medical advice. Not affiliated with, endorsed by or issued by the Department of
Employment and Labour, HWSETA, the QCTO, the Resuscitation Council of Southern Africa or any training provider. It
does not replace accredited hands-on training, a practical assessment or a first aid certificate. In an emergency call 112
or 10177.
Version 1.0 · Last updated October 2026
,Important notice
Please read before you start
• This is an independent study guide written by Latest Exam Packs. It is not affiliated with, endorsed by or
issued by the Department of Employment and Labour (DEL), HWSETA, the QCTO, the Resuscitation Council of
Southern Africa (RCSA) or any training provider.
• It is not medical advice and does not replace accredited first aid training with hands-on practice and a
practical assessment. You need a valid certificate from an approved provider to act as a workplace first aider.
• The questions are our own, written to match the topics of Level 2 courses. They are not copied from any
provider's test or manual and are not the questions you will get.
• Follow your trainer, your workplace procedures, the chemical's safety data sheet and the instructions of
emergency services where they differ from this guide.
• Guidelines change. This edition reflects the 2025 resuscitation guidelines and the 2024 first aid guidelines,
checked in October 2026.
• In an emergency, call 112 (any phone) or 10177.
How we checked the answers
Every clinical answer was checked against the 2025 AHA/ILCOR resuscitation guidelines (as adopted by
the Resuscitation Council of Southern Africa), RCSA Policy #30 and its 2025 choking algorithm, and the
2024 AHA/Red Cross first aid guidelines. Legal answers were checked against General Safety Regulation 3
and its Annexure, section 24 of the OHS Act and section 39 of COIDA. Where SA providers commonly
teach something different, the notes say so and the item is listed in 'Things to confirm'.
© 2026 Latest Exam Packs. Licensed for the buyer's personal study. Please don't copy, resell or share the file.
Latest Exam Packs | First Aid Level 2 | Independent study aid, not medical advice, not affiliated with DEL, HWSETA, QCTO or RCSA | Page 2
,Contents
• Part 1: How the Level 2 course and assessment work (start here)
• Topic 1: Level 1 core revision: primary survey, CPR, AED and choking (2025)
• Topic 2: Workplace preparedness: GSR 3, the first aid box and emergency equipment
• Topic 3: Scene management, triage, the golden hour and calling EMS
• Topic 4: Rescue breathing and barrier devices
• Topic 5: Anaphylaxis and allergic reactions
• Topic 6: Head injuries and levels of consciousness
• Topic 7: Spinal injuries, log roll and moving casualties
• Topic 8: Wounds: amputations, embedded objects, gunshot and stab wounds, eyes, nosebleeds
and bites
• Topic 9: Chest and abdominal injuries
• Topic 10: Thermal stress: fever, heat illness and hypothermia
• Topic 11: Poisoning, workplace chemicals, eyewash and deluge showers, and overdose
• Topic 12: Medical emergencies at work: heart attack, stroke, diabetes, seizures and asthma
• Topic 13: Records, handover and incident reporting
• Part 3: Mock exam (50 questions) and memo
• Practical assessment checklists
• Quick reference: emergency numbers, first aid box, triage colours
• One-page revision sheet and glossary
• Things to confirm, and sources
Question counts in this pack
Topic Questions
Level 1 core revision: primary survey, CPR, AED and choking (2025) 30
Workplace preparedness: GSR 3, the first aid box and emergency equipment 10
Scene management, triage, the golden hour and calling EMS 10
Rescue breathing and barrier devices 6
Anaphylaxis and allergic reactions 8
Head injuries and levels of consciousness 8
Spinal injuries, log roll and moving casualties 10
Wounds: amputations, embedded objects, gunshot and stab wounds, eyes, nosebleeds 12
and bites
Chest and abdominal injuries 8
Thermal stress: fever, heat illness and hypothermia 8
Poisoning, workplace chemicals, eyewash and deluge showers, and overdose 10
Medical emergencies at work: heart attack, stroke, diabetes, seizures and asthma 10
Records, handover and incident reporting 6
Practice questions total 136
Mock exam 50
Latest Exam Packs | First Aid Level 2 | Independent study aid, not medical advice, not affiliated with DEL, HWSETA, QCTO or RCSA | Page 3
, PART 1
How the Level 2 course and assessment work
This pack prepares you for the theory test and the practical assessment of a Level 2 first aid course in
South Africa. It covers both routes: the older unit standard 120496 'Provide risk-based primary
emergency care/first aid in the workplace' (NQF 2) and the newer QCTO skills programme SP-230802
Intermediate Emergency First Aid Responder. Level 2 builds on Level 1, so Topic 1 revises the Level 1
life-saving skills first.
How the assessment usually works
Part What happens How to prepare
Before the course Many providers expect Level 1 knowledge. Unit Work through Topic 1 (Level 1
standard 120496 lists HIV/AIDS awareness (US revision) before day one.
14656) as assumed learning; your provider covers
it or asks for it.
Theory test Written test set by your training provider: mostly Do every topic quiz, then the 50-
multiple-choice, true/false and short answers. A question mock in Part 3.
common pass mark is 80%.
Practical assessment You show skills on manikins (adult, child, infant) or Learn the printable practical
a partner while an assessor watches: CPR with a checklists in this pack and practise
barrier device, AED, choking, recovery position, log them out loud.
roll, bandaging and splinting, and a scenario with
triage or handover. Every critical step must be
done.
How to use this pack
Start with Topic 1. If any of it feels new, revise Level 1 first.
Read the study notes and the exam traps box for each topic.
Do the practice questions without looking, then mark yourself with answers explained: each answer
has the reasoning in steps and a source.
Watch the free videos. Some are from the UK, Australia or the USA; where they differ from SA
practice (for example emergency numbers), follow this pack and your trainer.
When you score 80%+ on every topic, sit the mock exam (60 minutes).
Before your practical, read the practical checklists and practise them out loud.
Which guidelines this pack teaches
This edition teaches the 2025 resuscitation guidelines (AHA/ILCOR 2025, adopted by the Resuscitation
Council of Southern Africa) and the 2024 AHA/Red Cross first aid guidelines. Some older manuals,
posters and videos still show older methods (two-finger infant CPR, abdominal thrusts first for choking,
cervical collars, sealing a sucking chest wound). Where that matters, look for the 'Older manuals may
say' notes and ask your trainer which version your test uses.
Latest Exam Packs | First Aid Level 2 | Independent study aid, not medical advice, not affiliated with DEL, HWSETA, QCTO or RCSA | Page 4
First Aid Level 2
Unit Standard 120496 / QCTO Intermediate Emergency First Aid
Responder (SP-230802)
Study Guide, Practice Q&A and Practical Checklists
Plain-English notes, exam traps and exam-style questions for the Level 2 workplace first aid theory test
and practical
✓ 136 practice questions with step-by-step answers and sources (including 30 Level 1
revision questions)
✓ 50-question mock exam (80% pass) with memo
✓ Teaches the 2025 CPR, AED and choking guidelines and the 2024 first aid guidelines,
with "older manuals may say" notes
✓ Workplace topics: GSR 3, triage, chemicals, eyewash and deluge showers, COIDA and
incident reporting
✓ Our own flowcharts: primary survey, choking, START triage, AVPU
✓ Printable practical checklists: CPR with pocket mask, log roll, auto-injector, secondary
survey, MIST handover
✓ 25 free video lessons, links checked October 2026
Independent study aid. Not medical advice. Not affiliated with, endorsed by or issued by the Department of
Employment and Labour, HWSETA, the QCTO, the Resuscitation Council of Southern Africa or any training provider. It
does not replace accredited hands-on training, a practical assessment or a first aid certificate. In an emergency call 112
or 10177.
Version 1.0 · Last updated October 2026
,Important notice
Please read before you start
• This is an independent study guide written by Latest Exam Packs. It is not affiliated with, endorsed by or
issued by the Department of Employment and Labour (DEL), HWSETA, the QCTO, the Resuscitation Council of
Southern Africa (RCSA) or any training provider.
• It is not medical advice and does not replace accredited first aid training with hands-on practice and a
practical assessment. You need a valid certificate from an approved provider to act as a workplace first aider.
• The questions are our own, written to match the topics of Level 2 courses. They are not copied from any
provider's test or manual and are not the questions you will get.
• Follow your trainer, your workplace procedures, the chemical's safety data sheet and the instructions of
emergency services where they differ from this guide.
• Guidelines change. This edition reflects the 2025 resuscitation guidelines and the 2024 first aid guidelines,
checked in October 2026.
• In an emergency, call 112 (any phone) or 10177.
How we checked the answers
Every clinical answer was checked against the 2025 AHA/ILCOR resuscitation guidelines (as adopted by
the Resuscitation Council of Southern Africa), RCSA Policy #30 and its 2025 choking algorithm, and the
2024 AHA/Red Cross first aid guidelines. Legal answers were checked against General Safety Regulation 3
and its Annexure, section 24 of the OHS Act and section 39 of COIDA. Where SA providers commonly
teach something different, the notes say so and the item is listed in 'Things to confirm'.
© 2026 Latest Exam Packs. Licensed for the buyer's personal study. Please don't copy, resell or share the file.
Latest Exam Packs | First Aid Level 2 | Independent study aid, not medical advice, not affiliated with DEL, HWSETA, QCTO or RCSA | Page 2
,Contents
• Part 1: How the Level 2 course and assessment work (start here)
• Topic 1: Level 1 core revision: primary survey, CPR, AED and choking (2025)
• Topic 2: Workplace preparedness: GSR 3, the first aid box and emergency equipment
• Topic 3: Scene management, triage, the golden hour and calling EMS
• Topic 4: Rescue breathing and barrier devices
• Topic 5: Anaphylaxis and allergic reactions
• Topic 6: Head injuries and levels of consciousness
• Topic 7: Spinal injuries, log roll and moving casualties
• Topic 8: Wounds: amputations, embedded objects, gunshot and stab wounds, eyes, nosebleeds
and bites
• Topic 9: Chest and abdominal injuries
• Topic 10: Thermal stress: fever, heat illness and hypothermia
• Topic 11: Poisoning, workplace chemicals, eyewash and deluge showers, and overdose
• Topic 12: Medical emergencies at work: heart attack, stroke, diabetes, seizures and asthma
• Topic 13: Records, handover and incident reporting
• Part 3: Mock exam (50 questions) and memo
• Practical assessment checklists
• Quick reference: emergency numbers, first aid box, triage colours
• One-page revision sheet and glossary
• Things to confirm, and sources
Question counts in this pack
Topic Questions
Level 1 core revision: primary survey, CPR, AED and choking (2025) 30
Workplace preparedness: GSR 3, the first aid box and emergency equipment 10
Scene management, triage, the golden hour and calling EMS 10
Rescue breathing and barrier devices 6
Anaphylaxis and allergic reactions 8
Head injuries and levels of consciousness 8
Spinal injuries, log roll and moving casualties 10
Wounds: amputations, embedded objects, gunshot and stab wounds, eyes, nosebleeds 12
and bites
Chest and abdominal injuries 8
Thermal stress: fever, heat illness and hypothermia 8
Poisoning, workplace chemicals, eyewash and deluge showers, and overdose 10
Medical emergencies at work: heart attack, stroke, diabetes, seizures and asthma 10
Records, handover and incident reporting 6
Practice questions total 136
Mock exam 50
Latest Exam Packs | First Aid Level 2 | Independent study aid, not medical advice, not affiliated with DEL, HWSETA, QCTO or RCSA | Page 3
, PART 1
How the Level 2 course and assessment work
This pack prepares you for the theory test and the practical assessment of a Level 2 first aid course in
South Africa. It covers both routes: the older unit standard 120496 'Provide risk-based primary
emergency care/first aid in the workplace' (NQF 2) and the newer QCTO skills programme SP-230802
Intermediate Emergency First Aid Responder. Level 2 builds on Level 1, so Topic 1 revises the Level 1
life-saving skills first.
How the assessment usually works
Part What happens How to prepare
Before the course Many providers expect Level 1 knowledge. Unit Work through Topic 1 (Level 1
standard 120496 lists HIV/AIDS awareness (US revision) before day one.
14656) as assumed learning; your provider covers
it or asks for it.
Theory test Written test set by your training provider: mostly Do every topic quiz, then the 50-
multiple-choice, true/false and short answers. A question mock in Part 3.
common pass mark is 80%.
Practical assessment You show skills on manikins (adult, child, infant) or Learn the printable practical
a partner while an assessor watches: CPR with a checklists in this pack and practise
barrier device, AED, choking, recovery position, log them out loud.
roll, bandaging and splinting, and a scenario with
triage or handover. Every critical step must be
done.
How to use this pack
Start with Topic 1. If any of it feels new, revise Level 1 first.
Read the study notes and the exam traps box for each topic.
Do the practice questions without looking, then mark yourself with answers explained: each answer
has the reasoning in steps and a source.
Watch the free videos. Some are from the UK, Australia or the USA; where they differ from SA
practice (for example emergency numbers), follow this pack and your trainer.
When you score 80%+ on every topic, sit the mock exam (60 minutes).
Before your practical, read the practical checklists and practise them out loud.
Which guidelines this pack teaches
This edition teaches the 2025 resuscitation guidelines (AHA/ILCOR 2025, adopted by the Resuscitation
Council of Southern Africa) and the 2024 AHA/Red Cross first aid guidelines. Some older manuals,
posters and videos still show older methods (two-finger infant CPR, abdominal thrusts first for choking,
cervical collars, sealing a sucking chest wound). Where that matters, look for the 'Older manuals may
say' notes and ask your trainer which version your test uses.
Latest Exam Packs | First Aid Level 2 | Independent study aid, not medical advice, not affiliated with DEL, HWSETA, QCTO or RCSA | Page 4
