WGU D344 Psychiatric Mental Health Nursing Test Bank Final Exam
OBJECTIVE ASSESSMENT Psychiatric Mental Health Nursing AND
PRE ASSESSMENT NEWEST 2026 TEST BANK| D344 ASSESSMENT
AND OA & PA EXAM WITH COMPLETE REAL EXAM QUESTIONS AND
CORRECT VERIFIED ANSWERS/ ALREADY GRADED A+ (MOST
RECENT!!)
Question 1. What is the primary purpose of therapeutic communication?
A. To promote patient growth, insight, problem-solving, and healing.
B. To give advice and solve problems.
C. To provide reassurance and comfort.
D. To gather information quickly.
Answer: A
Rationale: Therapeutic communication focuses on the patient's needs rather
than the nurse's. If an answer promotes exploration of feelings, it is usually
therapeutic.
Question 2. What is empathy?
A. The ability to understand and communicate understanding of a patient's
feelings while maintaining professional boundaries.
B. Sharing another person's feelings.
C. Feeling sorry for the patient.
D. Giving advice based on personal experience.
Answer: A
Rationale: Empathy promotes trust and therapeutic alliance. Empathy is not
the same as sympathy.
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Question 3. What is sympathy?
A. Sharing another person's feelings or emotional experience.
B. Understanding the patient's feelings objectively.
C. Maintaining professional boundaries.
D. Reflecting the patient's feelings.
Answer: A
Rationale: Sympathy may shift focus away from the patient and is less
therapeutic. Choose empathy over sympathy on the exam.
Question 4. What is clarification?
A. Requesting additional information to better understand a patient's
message.
B. Giving advice.
C. Changing the subject.
D. Providing reassurance.
Answer: A
Rationale: Clarification reduces misunderstanding and improves assessment
accuracy.
Question 5. What is reflection?
A. Directing feelings, ideas, or questions back to the patient.
B. Giving advice.
C. Changing the subject.
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D. Providing reassurance.
Answer: A
Rationale: Reflection encourages self-exploration and insight.
Question 6. What is restating?
A. Repeating the main idea of what a patient has said.
B. Giving advice.
C. Changing the subject.
D. Providing reassurance.
Answer: A
Rationale: Restating demonstrates active listening and understanding.
Question 7. What is paraphrasing?
A. Restating a patient's message in different words.
B. Giving advice.
C. Changing the subject.
D. Providing reassurance.
Answer: A
Rationale: Paraphrasing helps confirm understanding and encourages
elaboration.
Question 8. What is exploring?
A. Encouraging the patient to discuss a topic further.
B. Giving advice.
C. Changing the subject.
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D. Providing reassurance.
Answer: A
Rationale: Exploring facilitates deeper assessment and understanding.
Question 9. What is focusing?
A. Helping the patient concentrate on one issue at a time.
B. Giving advice.
C. Changing the subject.
D. Providing reassurance.
Answer: A
Rationale: Focusing is useful when patients are vague or overly talkative.
Question 10. What is silence as a therapeutic technique?
A. Allowing pauses in conversation for reflection and processing.
B. Ignoring the patient.
C. Ending the session.
D. Giving advice.
Answer: A
Rationale: Silence encourages deeper thought and emotional expression.
Question 11. Why is silence considered therapeutic?
A. It provides time for reflection and emotional processing.
B. It saves time.