BUSINESS STUDIES
GRADE 12
TERM THREE:
2024 REVISED NOTES
1
,BUSINESS STUDIES GR 12 REVISED NOTES 2024
Table of Contents
1. CHAPTER 12:HUMAN RIGHTS,INCLUSIVITY AND ENVIRONMENTAL
ISSUES .......................................................................................................................
1.1 HUMAN RIGHTS IN THE WORKPLACE .....................................................................
1.2 ECONOMIC RIGHTS OF EMPLOYEES IN THE WORKPLACE .........................................
1.3 SOCIAL RIGHTS OF EMPLOYEES IN THE WORKPLACE ..............................................
1.4 WAYS TO PROMOTE SOCIAL RIGHTS IN THE WORKPLACE ........................................
1.5 WAYS TO PROMOTE CULTURAL RIGHTS IN THE WORKPLACE ...................................
1.6 IMPLICATIONS OF EQUALITY, RESPECT AND DIGNITY FOR BUSINESSES .....................
2. DIVERSITY IN THE WORKPLACE.......................................................................
2.1 THE MEANING OF DIVERSITY ...............................................................................
2.2 DIVERSITY ISSUES IN THE WORKPLACE .................................................................
2.3 DEALING WITH DIVERSITY ISSUES IN THE WORKPLACE ...........................................
2.4 BENEFITS OF DIVERSITY IN THE WORKPLACE ........................................................
3. ENVIRONMENTAL ISSUES ................................................................................
3.1 RESPONSIBILITIES OF EMPLOYERS IN PROMOTING HUMAN HEALTH AND SAFETY IN THE
WORKPLACE ........................................................................................................
3.2 ROLES OF HEALTH AND SAFETY REPRESENTATIVES IN PROTECTING THE WORKPLACE
ENVIRONMENT .....................................................................................................
3.3 RESPONSIBILITY OF WORKERS IN PROMOTING HUMAN HEALTH AND SAFETY IN THE
WORK PLACE........................................................................................................
3.4 WAYS IN WHICH BUSINESSES COULD PROTECT THE ENVIRONMENT AND PROMOTE
HUMAN HEALTH IN THE WORKPLACE .......................................................................
CHAPTER 13: CSR/CSI ..............................................................................................
1. SOCIAL RESPONSIBILITY ..................................................................................
1.1 RELATIONSHIP/LINK BETWEEN TRIPLE BOTTOM LINE AND SOCIAL RESPONSIBILITY ....
1.2 STRATEGIES TO DEAL WITH HIV/AIDS, UNEMPLOYMENT & POVERTY .......................
1.3 WAYS IN WHICH BUSINESSES COULD CONTRIBUTE TO THE WELLBEING OF THEIR
EMPLOYEES ................................................................................................................
1.4 CONTRIBUTION OF TIME AND EFFORT IMPROVING THE WELLBEING OF THE
COMMUNITY ................................................................................................................
2. COOPERATE SOCIAL RESPONSIBILITY/CSR ..................................................
2.1 MEANING OF CSR .............................................................................................
2.2 PURPOSE OF CSR .............................................................................................
2.3 COMPONENTS OF CORPORATE SOCIAL RESPONSIBILITY (CSR) ............................
2.4 IMPACT OF CSR/CSI ON BUSINESSES .................................................................
2.5 IMPACT OF CSR/CSI ON THE COMMUNITY ...........................................................
2
,BUSINESS STUDIES GR 12 REVISED NOTES 2024
3. COOPERATE SOCIAL INVESTMENT /CSI .........................................................
3.1 THE MEANING OF CSI ........................................................................................
3.2 PURPOSE OF CSI ..............................................................................................
3.3 CSI FOCUS AREAS .............................................................................................
3.4 DIFFERENCES BETWEEN CORPORATE SOCIAL RESPONSIBILITY (CSR) AND
CORPORATE SOCIAL INVESTMENT (CSI) .......................................................................
CHAPTER 14: PRESENTATION AND DATA RESPONSE .......................................
1. PRESENTATION...................................................................................................
1.1 FACTORS TO BE CONSIDERED WHEN PREPARING FOR A PRESENTATION ..................
1.2 FACTORS TO CONSIDERED BY THE PRESENTER WHILE PRESENTING ........................
1.3 RESPONDING TO QUESTIONS AFTER THE PRESENTATION IN A PROFESSIONAL
MANNER......................................................................................................................
1.4 IMPROVEMENT OF THE NEXT/ FUTURE PRESENTATION ...........................................
2. DATA RESPONSE ................................................................................................
2.1 ASPECTS TO BE CONSIDERED WHEN DESIGNING A MULTIMEDIA PRESENTATION ........
2.2 EXAMPLES OF NON-VERBAL PRESENTATION METHODS ..........................................
2.3 ADVANTAGES OF USING VISUAL AIDS IN ANY PRESENTATION ..................................
2.4 IMPACT OF EACH VISUAL AIDS..............................................................................
CHAPTER 15: FORMS OF OWNERSHIP
1.1 MEANING OF LIMITED AND UNLIMITED LIABILITY………………………………………
1.2 CHARACTERISTICS AND IMPACT OF EACH FORM OF OWNERSHIP .............................
1.3 CRITERIA/FACTORS CAN CONTRIBUTE TO SUCCESS OR FAILURE OF EACH FORM OF
OWNERSHIP ................................................................................................................
3
, BUSINESS STUDIES GR 12 REVISED NOTES 2024
BUSINESS ROLES PAPER 2
CHAPTER 12: HUMAN RIGHTS, INCLUSIVITY AND ENVIRONMENTAL
ISSUES
EXAMINATION GUIDELINES CONTENT DETAILS FOR TEACHING, LEARNING AND
ASSESSMENT PURPOSES
HUMAN, ECONOMIC, SOCIAL AND CULTURAL RIGHTS
• Outline/Name the following human rights in the workplace:
o Privacy
o Dignity
o Equity
o Freedom of speech and expression
o Information
o Safety, security and protection of life
• Identify the above-stated human rights from given scenarios /statements.
• Recommend ways in which businesses could deal with the above-stated human rights
in the workplace.
• Outline/State the economic rights of employees in the workplace.
• Outline/State the social rights of employees in the workplace.
• Recommend ways in which businesses could promote social rights and cultural rights
in the workplace.
• Explain the implication of equality, respect and dignity on businesses.
DIVERSITY
• Define/Elaborate on the meaning of diversity in the workplace
• Identify/Name the following diversity issues from given scenarios/statements:
o Poverty, race
o Gender, language, age,
o Culture/religion and
o Disability
• Recommend/Suggest ways in which businesses could deal with the above-stated
diversity issues in the workplace.
• Discuss the benefits of diversity in the workplace
ENVIRONMENTAL FACTORS
• Explain the responsibilities of employers in promoting human health and safety in the
workplace. Outline/Explain/Discuss the roles of the health and safety representatives
in protecting the workplace environment, e.g. checking on the effectiveness of health
and safety measures/identifying potential dangers in the work environment/
investigating workers' complaints, etc.
• Identify the roles of health and safety representatives from given scenarios.
• Explain the responsibilities of workers/employees in promoting human health and
safety in the workplace.
• Identify the responsibilities of employers and employees/workers in promoting human
health and safety in the workplace from given scenarios.
• Recommend/Suggest strategies businesses may use to protect the environment and
human health.
4
GRADE 12
TERM THREE:
2024 REVISED NOTES
1
,BUSINESS STUDIES GR 12 REVISED NOTES 2024
Table of Contents
1. CHAPTER 12:HUMAN RIGHTS,INCLUSIVITY AND ENVIRONMENTAL
ISSUES .......................................................................................................................
1.1 HUMAN RIGHTS IN THE WORKPLACE .....................................................................
1.2 ECONOMIC RIGHTS OF EMPLOYEES IN THE WORKPLACE .........................................
1.3 SOCIAL RIGHTS OF EMPLOYEES IN THE WORKPLACE ..............................................
1.4 WAYS TO PROMOTE SOCIAL RIGHTS IN THE WORKPLACE ........................................
1.5 WAYS TO PROMOTE CULTURAL RIGHTS IN THE WORKPLACE ...................................
1.6 IMPLICATIONS OF EQUALITY, RESPECT AND DIGNITY FOR BUSINESSES .....................
2. DIVERSITY IN THE WORKPLACE.......................................................................
2.1 THE MEANING OF DIVERSITY ...............................................................................
2.2 DIVERSITY ISSUES IN THE WORKPLACE .................................................................
2.3 DEALING WITH DIVERSITY ISSUES IN THE WORKPLACE ...........................................
2.4 BENEFITS OF DIVERSITY IN THE WORKPLACE ........................................................
3. ENVIRONMENTAL ISSUES ................................................................................
3.1 RESPONSIBILITIES OF EMPLOYERS IN PROMOTING HUMAN HEALTH AND SAFETY IN THE
WORKPLACE ........................................................................................................
3.2 ROLES OF HEALTH AND SAFETY REPRESENTATIVES IN PROTECTING THE WORKPLACE
ENVIRONMENT .....................................................................................................
3.3 RESPONSIBILITY OF WORKERS IN PROMOTING HUMAN HEALTH AND SAFETY IN THE
WORK PLACE........................................................................................................
3.4 WAYS IN WHICH BUSINESSES COULD PROTECT THE ENVIRONMENT AND PROMOTE
HUMAN HEALTH IN THE WORKPLACE .......................................................................
CHAPTER 13: CSR/CSI ..............................................................................................
1. SOCIAL RESPONSIBILITY ..................................................................................
1.1 RELATIONSHIP/LINK BETWEEN TRIPLE BOTTOM LINE AND SOCIAL RESPONSIBILITY ....
1.2 STRATEGIES TO DEAL WITH HIV/AIDS, UNEMPLOYMENT & POVERTY .......................
1.3 WAYS IN WHICH BUSINESSES COULD CONTRIBUTE TO THE WELLBEING OF THEIR
EMPLOYEES ................................................................................................................
1.4 CONTRIBUTION OF TIME AND EFFORT IMPROVING THE WELLBEING OF THE
COMMUNITY ................................................................................................................
2. COOPERATE SOCIAL RESPONSIBILITY/CSR ..................................................
2.1 MEANING OF CSR .............................................................................................
2.2 PURPOSE OF CSR .............................................................................................
2.3 COMPONENTS OF CORPORATE SOCIAL RESPONSIBILITY (CSR) ............................
2.4 IMPACT OF CSR/CSI ON BUSINESSES .................................................................
2.5 IMPACT OF CSR/CSI ON THE COMMUNITY ...........................................................
2
,BUSINESS STUDIES GR 12 REVISED NOTES 2024
3. COOPERATE SOCIAL INVESTMENT /CSI .........................................................
3.1 THE MEANING OF CSI ........................................................................................
3.2 PURPOSE OF CSI ..............................................................................................
3.3 CSI FOCUS AREAS .............................................................................................
3.4 DIFFERENCES BETWEEN CORPORATE SOCIAL RESPONSIBILITY (CSR) AND
CORPORATE SOCIAL INVESTMENT (CSI) .......................................................................
CHAPTER 14: PRESENTATION AND DATA RESPONSE .......................................
1. PRESENTATION...................................................................................................
1.1 FACTORS TO BE CONSIDERED WHEN PREPARING FOR A PRESENTATION ..................
1.2 FACTORS TO CONSIDERED BY THE PRESENTER WHILE PRESENTING ........................
1.3 RESPONDING TO QUESTIONS AFTER THE PRESENTATION IN A PROFESSIONAL
MANNER......................................................................................................................
1.4 IMPROVEMENT OF THE NEXT/ FUTURE PRESENTATION ...........................................
2. DATA RESPONSE ................................................................................................
2.1 ASPECTS TO BE CONSIDERED WHEN DESIGNING A MULTIMEDIA PRESENTATION ........
2.2 EXAMPLES OF NON-VERBAL PRESENTATION METHODS ..........................................
2.3 ADVANTAGES OF USING VISUAL AIDS IN ANY PRESENTATION ..................................
2.4 IMPACT OF EACH VISUAL AIDS..............................................................................
CHAPTER 15: FORMS OF OWNERSHIP
1.1 MEANING OF LIMITED AND UNLIMITED LIABILITY………………………………………
1.2 CHARACTERISTICS AND IMPACT OF EACH FORM OF OWNERSHIP .............................
1.3 CRITERIA/FACTORS CAN CONTRIBUTE TO SUCCESS OR FAILURE OF EACH FORM OF
OWNERSHIP ................................................................................................................
3
, BUSINESS STUDIES GR 12 REVISED NOTES 2024
BUSINESS ROLES PAPER 2
CHAPTER 12: HUMAN RIGHTS, INCLUSIVITY AND ENVIRONMENTAL
ISSUES
EXAMINATION GUIDELINES CONTENT DETAILS FOR TEACHING, LEARNING AND
ASSESSMENT PURPOSES
HUMAN, ECONOMIC, SOCIAL AND CULTURAL RIGHTS
• Outline/Name the following human rights in the workplace:
o Privacy
o Dignity
o Equity
o Freedom of speech and expression
o Information
o Safety, security and protection of life
• Identify the above-stated human rights from given scenarios /statements.
• Recommend ways in which businesses could deal with the above-stated human rights
in the workplace.
• Outline/State the economic rights of employees in the workplace.
• Outline/State the social rights of employees in the workplace.
• Recommend ways in which businesses could promote social rights and cultural rights
in the workplace.
• Explain the implication of equality, respect and dignity on businesses.
DIVERSITY
• Define/Elaborate on the meaning of diversity in the workplace
• Identify/Name the following diversity issues from given scenarios/statements:
o Poverty, race
o Gender, language, age,
o Culture/religion and
o Disability
• Recommend/Suggest ways in which businesses could deal with the above-stated
diversity issues in the workplace.
• Discuss the benefits of diversity in the workplace
ENVIRONMENTAL FACTORS
• Explain the responsibilities of employers in promoting human health and safety in the
workplace. Outline/Explain/Discuss the roles of the health and safety representatives
in protecting the workplace environment, e.g. checking on the effectiveness of health
and safety measures/identifying potential dangers in the work environment/
investigating workers' complaints, etc.
• Identify the roles of health and safety representatives from given scenarios.
• Explain the responsibilities of workers/employees in promoting human health and
safety in the workplace.
• Identify the responsibilities of employers and employees/workers in promoting human
health and safety in the workplace from given scenarios.
• Recommend/Suggest strategies businesses may use to protect the environment and
human health.
4
