Study online at https://quizlet.com/_451j31
1. Benchmark: Point of reference for comparison
2. Benchmarking: Process used to compare an individual's (organization's) outcomes with those of high
performers
3. Performance benchmark: In health care, an ideal practice standard target that has been achieved by
some group or organization known for its quality of services
4. Comparative Effectiveness Research: Research evidence generated from studies comparing
drugs, medical devices, tests, or ways to deliver health care
5. Dashboard: Visual representation of data to enable review, analysis, and tracking of data trends
6. Disease management: Organized process focusing on patient's disease as target of interest, with
improvements in outcomes seen as a result of attention to attributes or characteristics of disease
7. Outcomes management: Implementation of interventions to achieve a desired effect
8. Effectiveness: Extent to which interventions or actions taken in clinical settings perform as desired with
defined populations
9. Efficiency: Effects achieved by some intervention in relation to effort expended in terms of money, resources,
time
10. Evidence-based practice: Integration of research findings (evidence) into clinical decision making
and care delivery processes; Best evidence: Derived from methodologically sound research that is theory-derived,
consistent with patient needs and preferences, and clinically relevant; Practice guidelines: Systematically developed
recommendations or strategies to assist health care decision making
11. Impact measurement: Analysis of difference in targeted outcome measure and growth of practice
systems resulting from use of outcomes management process
12. Metric (measures, indicators): Define parameters for structure, process, or outcome depending on
their level
13. Outcome: Results of an intervention; changes in the recipient of an intervention; May be intended or
unintended and reflect positive or untoward results such as complications
14. Outcome(s) assessment: Evaluation of the observed results of some action or intervention for recip-
ients of services
15. Outcome indicators, metrics or measures: Results of interventions, including use of new
structures or processes on service recipients; Measures should be clearly defined to ensure validity and reliability
16. Intermediate outcome indicators: Surrogate measure that are theoretically similar and mea-
sured proximal to a definitive target outcome
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