1
2026 – S1 – PUB3704 – ASSESSMENT 1 – Q&A
QUIZ
Assessment 1
Started on Tuesday, 31 March 2026,
State Finished
Completed on Wednesday, 1 April 2026,
Time taken
Marks 50.00/50.00
Grade 100.00 out of 100.00
Question 1
The structure of institutions should allow for...
a.
coordination and control of their internal activities.
b.
inputs from the external and internal environments.
c.
adaptation to its particular circumstances.
d.
them to be influenced by the environment within which they find themselves.
Feedback
The correct answer is: coordination and control of their internal activities.
Question 2
Strategy is a general plan intended to achieve something, and it includes…
a.
plans for future action that an institution needs to implement.
b.
all the reasons why an institution exists, its objectives and the planning required to realise the
objectives.
c.
the vision and mission of an institution.
d.
the goals and objectives of an institution.
Feedback
,2
2026 – S1 – PUB3704 – ASSESSMENT 1 – Q&A
The correct answer is: all the reasons why an institution exists, its objectives and the planning
required to realise the objectives.
Question 3
Which one of the following options are dimensions of innovation?
a.
Structural and institutional dimensions.
b.
Technological and administrative dimensions.
c.
Change and adaptation dimensions.
d.
Development and urbanisation dimensions.
Feedback
The correct answer is: Technological and administrative dimensions.
Question 4
What is the source of authority in the public sector?
a.
Appropriate instructions.
b.
Formal organisation.
c.
Management responsibility.
d.
Official recognition.
Feedback
The correct answer is: Management responsibility.
Question 5
Select the MOST correct alternative: In terms of the ‘Scientific Management’ school’ of
thought:
a.
The interest of individuals including emotions and personal motivation were promoted.
,3
2026 – S1 – PUB3704 – ASSESSMENT 1 – Q&A
b.
The interests of groups in the organisation were promoted.
c.
The emphasis was on organisational elements within a particular environment.
d.
The emphasis was on increasing productivity by means of time and motion studies.
Feedback
The correct answer is: The emphasis was on increasing productivity by means of time and
motion studies.
Question 6
Which one of the following statements is a definition of integrative negotiations?
a.
Negotiations aimed at distributing certain resources in a win-lose situation.
b.
Negotiations aimed at managing conflict between groups in practice.
c.
Negotiations aimed at clearing the air and to resolve intergroup conflict through the use of a
technique known as conflict meetings.
d.
Negotiations aimed at one or more agreements, thereby creating a win-win solution to
conflicts.
Feedback
The correct answer is: Negotiations aimed at one or more agreements, thereby creating a win-
win solution to conflicts.
Question 7
Which one of the following statements best describes formal groups?
a.
They consist of alliances that are formally structured or officially decided.
b.
These groups are determined by the organisational structure of an institution, together with
prescribed activities aimed at realising stated organisational objectives.
c.
, 4
2026 – S1 – PUB3704 – ASSESSMENT 1 – Q&A
The formation of such groups is a natural consequence of a need for social contact between
workers.
d.
In these groups, individual members share one or more common characteristics. Individual
employees often form social alliances that operate outside the work situations as well.
Feedback
The correct answer is: These groups are determined by the organisational structure of an
institution, together with prescribed activities aimed at realising stated organisational
objectives.
Question 8
Certain requirements have to be met in order for delegation to take place successfully. For
example, it is necessary to have…
a.
clear formal prescripts in respect of delegation, in order for each person to know what he or
she is authorised to do and which powers he or she may delegate.
b.
fixed and inconsistent procedures for performing functions.
c.
clear informal prescripts in respect of delegation, in order for each person to know what he or
she is authorised to do and which powers he or she may delegate.
d.
officials understand that delegating their powers does not pass on their accountability as well.
Feedback
The correct answer is: clear formal prescripts in respect of delegation, in order for each
person to know what he or she is authorised to do and which powers he or she may delegate.
Question 9
Which one of the following statements is a definition of integrative negotiations?
a.
Negotiations aimed at distributing certain resources in a win-lose situation.
b.
Negotiations aimed at managing conflict between groups in practice.
c.
2026 – S1 – PUB3704 – ASSESSMENT 1 – Q&A
QUIZ
Assessment 1
Started on Tuesday, 31 March 2026,
State Finished
Completed on Wednesday, 1 April 2026,
Time taken
Marks 50.00/50.00
Grade 100.00 out of 100.00
Question 1
The structure of institutions should allow for...
a.
coordination and control of their internal activities.
b.
inputs from the external and internal environments.
c.
adaptation to its particular circumstances.
d.
them to be influenced by the environment within which they find themselves.
Feedback
The correct answer is: coordination and control of their internal activities.
Question 2
Strategy is a general plan intended to achieve something, and it includes…
a.
plans for future action that an institution needs to implement.
b.
all the reasons why an institution exists, its objectives and the planning required to realise the
objectives.
c.
the vision and mission of an institution.
d.
the goals and objectives of an institution.
Feedback
,2
2026 – S1 – PUB3704 – ASSESSMENT 1 – Q&A
The correct answer is: all the reasons why an institution exists, its objectives and the planning
required to realise the objectives.
Question 3
Which one of the following options are dimensions of innovation?
a.
Structural and institutional dimensions.
b.
Technological and administrative dimensions.
c.
Change and adaptation dimensions.
d.
Development and urbanisation dimensions.
Feedback
The correct answer is: Technological and administrative dimensions.
Question 4
What is the source of authority in the public sector?
a.
Appropriate instructions.
b.
Formal organisation.
c.
Management responsibility.
d.
Official recognition.
Feedback
The correct answer is: Management responsibility.
Question 5
Select the MOST correct alternative: In terms of the ‘Scientific Management’ school’ of
thought:
a.
The interest of individuals including emotions and personal motivation were promoted.
,3
2026 – S1 – PUB3704 – ASSESSMENT 1 – Q&A
b.
The interests of groups in the organisation were promoted.
c.
The emphasis was on organisational elements within a particular environment.
d.
The emphasis was on increasing productivity by means of time and motion studies.
Feedback
The correct answer is: The emphasis was on increasing productivity by means of time and
motion studies.
Question 6
Which one of the following statements is a definition of integrative negotiations?
a.
Negotiations aimed at distributing certain resources in a win-lose situation.
b.
Negotiations aimed at managing conflict between groups in practice.
c.
Negotiations aimed at clearing the air and to resolve intergroup conflict through the use of a
technique known as conflict meetings.
d.
Negotiations aimed at one or more agreements, thereby creating a win-win solution to
conflicts.
Feedback
The correct answer is: Negotiations aimed at one or more agreements, thereby creating a win-
win solution to conflicts.
Question 7
Which one of the following statements best describes formal groups?
a.
They consist of alliances that are formally structured or officially decided.
b.
These groups are determined by the organisational structure of an institution, together with
prescribed activities aimed at realising stated organisational objectives.
c.
, 4
2026 – S1 – PUB3704 – ASSESSMENT 1 – Q&A
The formation of such groups is a natural consequence of a need for social contact between
workers.
d.
In these groups, individual members share one or more common characteristics. Individual
employees often form social alliances that operate outside the work situations as well.
Feedback
The correct answer is: These groups are determined by the organisational structure of an
institution, together with prescribed activities aimed at realising stated organisational
objectives.
Question 8
Certain requirements have to be met in order for delegation to take place successfully. For
example, it is necessary to have…
a.
clear formal prescripts in respect of delegation, in order for each person to know what he or
she is authorised to do and which powers he or she may delegate.
b.
fixed and inconsistent procedures for performing functions.
c.
clear informal prescripts in respect of delegation, in order for each person to know what he or
she is authorised to do and which powers he or she may delegate.
d.
officials understand that delegating their powers does not pass on their accountability as well.
Feedback
The correct answer is: clear formal prescripts in respect of delegation, in order for each
person to know what he or she is authorised to do and which powers he or she may delegate.
Question 9
Which one of the following statements is a definition of integrative negotiations?
a.
Negotiations aimed at distributing certain resources in a win-lose situation.
b.
Negotiations aimed at managing conflict between groups in practice.
c.
