Summary Grade 12 Business studies Paper 1 (term 1 -4)

Business Studies Paper 1 – By Robin Naude




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,Business Studies Paper 1 – By Robin Naude


INDEX

TABLE OF CONTENTS ........................................................................................................................................... 2

CHAPTER 1 .......................................................................................................................................................... 3

LEGISLATION .......................................................................................................................................................... 3
1) Skills Development Act (SDA) ........................................................................................................................... 3
2) Labour Relations Act (LRA) ............................................................................................................................... 4
3) Employment Equity Act (EEA) ........................................................................................................................... 5
4) Basic Conditions of Employment Act (BCEA) ..................................................................................................... 6
5) Compensation for Occupational Injuries and Diseases Act (CIODA/WVBBS) ....................................................... 7
6) Broad-Based Black Economic Empowerment Act (BBBEE) ................................................................................. 7
7) National Credit Act (NCA) ................................................................................................................................ 9
8) Consumer Protection Act (CPA) ...................................................................................................................... 10

CHAPTER 2 ........................................................................................................................................................ 12

HUMAN RESOURCES FUNCTION ........................................................................................................................... 12
2.1) Recruitment ............................................................................................................................................... 12
2.2) Selection ................................................................................................................................................... 13
2.3)Induction .................................................................................................................................................... 14
2.4)Placement .................................................................................................................................................. 15
2.5)Salary provisions ......................................................................................................................................... 15
2.6) Fringe benefits ............................................................................................................................................ 16
2.7)Implications of Legislation on the Human Resources Function ....................................................................... 17

CHAPTER 5 ........................................................................................................................................................ 18

MACRO ENVIRONMENT ............................................................................................................................................... 18
5.1) Strategic Management Processes ................................................................................................................ 18
5.2) Strategic Management Processes ................................................................................................................ 20

CHAPTER 7 ........................................................................................................................................................ 23

QUALITY ................................................................................................................................................................. 23
7.1) Quality And Quality Concepts ...................................................................................................................... 23
7.2)Total Quality Management (TQM) .................................................................................................................. 25




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, Business Studies Paper 1 – By Robin Naude


CHAPTER 1
LEGISLATION

1) Skills Development Act ( SDA )
PURPOSE
• Improve skills of SA citizens
• Improve skills of workers
• Invest in education and training

IMPACT
POSITIVE
o Increase the number of skilled workers
o Improve service delivery

NEGATIVE
o Time-consuming and an admin burden
o Difficult to monitor



NON-COMPLIANCE WAYS TO COMPLY
• Prevent access to training • Display law in the workplace
• Prevent access to learnerships • Register with SETA’s
• Unfair promotion of skills • Provide opportunities for all workers to improve
skills


CONSEQUENCES OF VIOLATION
• Can get a compliance order.
• Can face large fines if law is not followed.
• Operating license can be revoked.
• May not offer apprenticeships to workers or claim grants.



ROLE OF SETA’S (SECTORAL EDUCATION AND TRAINING AUTHORITIES)
Roll o Register learnerships.
o Promote apprenticeships.
o Develop skills for different sectors.

Funding for SETA’s o Donations from the public
o Excess funds from government
o Funds received for service delivery
o Skills Development Levy ( SDL ) is paid by employers to SARS.
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