Project Management
Chapter 1: Introduction to Project Management
Project Management Intro • Customer: can include sponsor & specific cohort of larger
Projects: is an organised set of work efforts that is time-bound universe of stakeholders (end user)
(temporary because they have a definite beginning and a definite • must achieve objective to satisfy sponsor/ end user
ending) and constrained by performance specifications, resources, Is a Unique / One-Time Endeavor
and budget to create a unique product or service • have never been attempted before / because of customization
• a project may come into effect as a way of a business trying
n
they require
to respond to an identified need, or as a way of a business Project Constraints SSSCRRQB
trying to solve a potential problem before it occurs. Scope: all the work that must be done to:
Stakeholders: are people and groups who can impact the project or • produce project deliverables
⑳
might be impacted by either work or results of the project
⑳
• satisfy customer that deliverables meet requirements &
Project Management: is the art and science of using knowledge, skills, acceptance criteria
tools and techniques by either the work or results of the project • achieve objective
⑳
•
n
includes work processes that initiate, plan, execute, monitor, S takeholders: manager & team must build relationships & engage
control and close project work with stakeholders influencing / who may be influenced by
•
n
during these processes, trade-offs must be made among the project to gain support
scope, quality, cost, schedule, resources, and risks so that the Schedule: timetable stating when each activity should start & finish
project results meet the agreed-upon requirements, are useful to to meet project completion time
the customers, and promote the organization Customer Satisfaction: responsibility of project manager is to ensure
Project Attributes customer satisfaction
2 Has a Time Frame/Finite Life Span • MEETING expectations & DEVELOPING
⑳
has a start and end date by which the objective must be achieved & MAINTAINING excellent working
2 Has a Clear Objective relationship
• establishes what is to be achieved and therefore purpose of • ONGOING COMMUNICATION to keep
⑳
project informed & determine if expectations have
• defined in terms of end product/deliverable, schedule and budget changed
• requires completing project work scope and producing all • SCHEDULING regular meetings,
⑳
deliverables within a certain time & budget discussions/emails
3 Is carried out through Interdependent Activities • INVOLVING sponsor as partner through
⑳
• no. of non-repetitive activities that need to be done in certain active participation during project
sequence to achieve project objective • AWARENESS of degree of satisfaction
⑳
Utilizes Various Resources Risk: downside risks can adversly effect acheiving objective
• to carry out activities: people, firms, equipment, materials & Develop risk management plan that:
facilities 1. Identifies potential risk
5 Involves Degree of Uncertainty 2. Assesses likelihood of occurence & potential impact
• before starting, plan is prepared based on certain assumptions & 3. Outlines response for adressing risk: risk response may be
estimates - documented (influence development of scope, A. Reduce likelihood of occurence or B. Reduce impact on
schedule & budget) project
• combo of assumptions & estimates causes uncertainty that Resources: those needed to
project objective will be completely achieved 1. Perform project activities
• as project proceeds some will be refined/replaced with updated 2. Produce deliverables
or actual info 3. Acheive objective
6 Has a Customer / Sponsor Quality: relates to which performance of product/service meets
• Sponsor: entity providing necessary funds to achieve project expectations
• quality expectations must be defined from start
⑳
, ·
• work scope must be achieved in line with expectations & meets Phase 4: Closing
expectations • Project evaluations are conductted
• Deliverables should have qualitatively acceptance criteria • Staff are evaluated and recognised
Budget: no. Of money sponsor/cusomer has agreed to pay for • Lessons learnt are identified & documented ( to improve
acceptable project deliverables performance on future projects)
• based on estimated costs associated with quantities of • Final payments are made and collected
resources used to perform project • Project documents are organized, filed & archived (readily
Project Life Cycle accesible)
Phase 1: Initating • Feedback from consumer/sponsor obtained
When a need/problem/opportunity is identified and a project is then Project Management Process
defined and selected. Upon selection it is formally authorized using Def: planning, organizing, coordinating,leading & controlling resources
project charter document including: to accompish project objective
• rationale/justification for project Project Planning Process EDCADSEEDED
• Project objectives & expected benefits
Wh
Step 1: Establish Project Objective
• General requirements & conditions
Wh
• must be agreed upon by sponsor / custommer & firm
~ sponsor authorizes & agrees to provide funds to satisfy needs performing objectives
~ decide if RFP (Request For Proposal) is needed (when they use Step 2: Define Scope
external resources to perform project) • scope document prepared including customer requirements, list
Phase 2: Planning of deliiverables and associated acceptance criteria
When a baseline plan is developed and includes: Step 3: Create Work Breakdown Schedule (WBS)
• What needs to be done: defining scope and deliverables
Wh
• WBS is a hierarchical decomposition of the project scope into
• How it will get done: determining acticites and sequence
Wh
work packages to be executed by the project team to produce
• Who will do it: identifying resources and respoonsbility
Wh
the project deliverables
• How long it will take: developing schedule
Wh
Step 4: Assign Responsibility
• How much it will cost: developing a budget
Wh • person/firm responsible for each work item in WBS must be
• Idetifying potential risks
Wh identified & project team informed
The people ivolved in performing should be involved in planning (comitted • work item is an individual piece or component of a project in
to acheving according to plan) a WBS
NB: a baseline plan is a set of integrated project documents that Step 5: Define Specific Activities
shows how the project scope will be accomplished within budget • review work packages in WBS & develop list of detailed
and on schedule and is used as a benchmark to which actual activities to be performed for each
performance can be compared • work package is a piece or component of the project work at
Phase 3: Performing the lowest level of any branch of a WBS
When the project baseline is executed to produce all the project Step 6: Sequence Activities
deliverables and to accomplish the project objectvie • create a Network Diagram showing necessary sequence &
• Pace of project activity increases as various resources
Wh
dependent relationships of activities to be performed to achieve
become involved in performing tasks objectvie
• Project progress is monitered and controlled: to ensure work
Wh
Step 7: Estimate Activity Resources
remains on schedule, within budget & scope is completed • determine types of resources (skills / expertise) required &
according to specifications and deliverables meet acceptance quantity needed to perform activity
criteria Step 8: Estimate Activity Durations
• Managing & controlling changes with sponsor approval
Wh
• for how long it’ll take to complete each activity based on
• Phase ends with customer satisfaction & the acceptance of
Wh
estimate of resources applied
deliverables in that project requirements have been met
Chapter 1: Introduction to Project Management
Project Management Intro • Customer: can include sponsor & specific cohort of larger
Projects: is an organised set of work efforts that is time-bound universe of stakeholders (end user)
(temporary because they have a definite beginning and a definite • must achieve objective to satisfy sponsor/ end user
ending) and constrained by performance specifications, resources, Is a Unique / One-Time Endeavor
and budget to create a unique product or service • have never been attempted before / because of customization
• a project may come into effect as a way of a business trying
n
they require
to respond to an identified need, or as a way of a business Project Constraints SSSCRRQB
trying to solve a potential problem before it occurs. Scope: all the work that must be done to:
Stakeholders: are people and groups who can impact the project or • produce project deliverables
⑳
might be impacted by either work or results of the project
⑳
• satisfy customer that deliverables meet requirements &
Project Management: is the art and science of using knowledge, skills, acceptance criteria
tools and techniques by either the work or results of the project • achieve objective
⑳
•
n
includes work processes that initiate, plan, execute, monitor, S takeholders: manager & team must build relationships & engage
control and close project work with stakeholders influencing / who may be influenced by
•
n
during these processes, trade-offs must be made among the project to gain support
scope, quality, cost, schedule, resources, and risks so that the Schedule: timetable stating when each activity should start & finish
project results meet the agreed-upon requirements, are useful to to meet project completion time
the customers, and promote the organization Customer Satisfaction: responsibility of project manager is to ensure
Project Attributes customer satisfaction
2 Has a Time Frame/Finite Life Span • MEETING expectations & DEVELOPING
⑳
has a start and end date by which the objective must be achieved & MAINTAINING excellent working
2 Has a Clear Objective relationship
• establishes what is to be achieved and therefore purpose of • ONGOING COMMUNICATION to keep
⑳
project informed & determine if expectations have
• defined in terms of end product/deliverable, schedule and budget changed
• requires completing project work scope and producing all • SCHEDULING regular meetings,
⑳
deliverables within a certain time & budget discussions/emails
3 Is carried out through Interdependent Activities • INVOLVING sponsor as partner through
⑳
• no. of non-repetitive activities that need to be done in certain active participation during project
sequence to achieve project objective • AWARENESS of degree of satisfaction
⑳
Utilizes Various Resources Risk: downside risks can adversly effect acheiving objective
• to carry out activities: people, firms, equipment, materials & Develop risk management plan that:
facilities 1. Identifies potential risk
5 Involves Degree of Uncertainty 2. Assesses likelihood of occurence & potential impact
• before starting, plan is prepared based on certain assumptions & 3. Outlines response for adressing risk: risk response may be
estimates - documented (influence development of scope, A. Reduce likelihood of occurence or B. Reduce impact on
schedule & budget) project
• combo of assumptions & estimates causes uncertainty that Resources: those needed to
project objective will be completely achieved 1. Perform project activities
• as project proceeds some will be refined/replaced with updated 2. Produce deliverables
or actual info 3. Acheive objective
6 Has a Customer / Sponsor Quality: relates to which performance of product/service meets
• Sponsor: entity providing necessary funds to achieve project expectations
• quality expectations must be defined from start
⑳
, ·
• work scope must be achieved in line with expectations & meets Phase 4: Closing
expectations • Project evaluations are conductted
• Deliverables should have qualitatively acceptance criteria • Staff are evaluated and recognised
Budget: no. Of money sponsor/cusomer has agreed to pay for • Lessons learnt are identified & documented ( to improve
acceptable project deliverables performance on future projects)
• based on estimated costs associated with quantities of • Final payments are made and collected
resources used to perform project • Project documents are organized, filed & archived (readily
Project Life Cycle accesible)
Phase 1: Initating • Feedback from consumer/sponsor obtained
When a need/problem/opportunity is identified and a project is then Project Management Process
defined and selected. Upon selection it is formally authorized using Def: planning, organizing, coordinating,leading & controlling resources
project charter document including: to accompish project objective
• rationale/justification for project Project Planning Process EDCADSEEDED
• Project objectives & expected benefits
Wh
Step 1: Establish Project Objective
• General requirements & conditions
Wh
• must be agreed upon by sponsor / custommer & firm
~ sponsor authorizes & agrees to provide funds to satisfy needs performing objectives
~ decide if RFP (Request For Proposal) is needed (when they use Step 2: Define Scope
external resources to perform project) • scope document prepared including customer requirements, list
Phase 2: Planning of deliiverables and associated acceptance criteria
When a baseline plan is developed and includes: Step 3: Create Work Breakdown Schedule (WBS)
• What needs to be done: defining scope and deliverables
Wh
• WBS is a hierarchical decomposition of the project scope into
• How it will get done: determining acticites and sequence
Wh
work packages to be executed by the project team to produce
• Who will do it: identifying resources and respoonsbility
Wh
the project deliverables
• How long it will take: developing schedule
Wh
Step 4: Assign Responsibility
• How much it will cost: developing a budget
Wh • person/firm responsible for each work item in WBS must be
• Idetifying potential risks
Wh identified & project team informed
The people ivolved in performing should be involved in planning (comitted • work item is an individual piece or component of a project in
to acheving according to plan) a WBS
NB: a baseline plan is a set of integrated project documents that Step 5: Define Specific Activities
shows how the project scope will be accomplished within budget • review work packages in WBS & develop list of detailed
and on schedule and is used as a benchmark to which actual activities to be performed for each
performance can be compared • work package is a piece or component of the project work at
Phase 3: Performing the lowest level of any branch of a WBS
When the project baseline is executed to produce all the project Step 6: Sequence Activities
deliverables and to accomplish the project objectvie • create a Network Diagram showing necessary sequence &
• Pace of project activity increases as various resources
Wh
dependent relationships of activities to be performed to achieve
become involved in performing tasks objectvie
• Project progress is monitered and controlled: to ensure work
Wh
Step 7: Estimate Activity Resources
remains on schedule, within budget & scope is completed • determine types of resources (skills / expertise) required &
according to specifications and deliverables meet acceptance quantity needed to perform activity
criteria Step 8: Estimate Activity Durations
• Managing & controlling changes with sponsor approval
Wh
• for how long it’ll take to complete each activity based on
• Phase ends with customer satisfaction & the acceptance of
Wh
estimate of resources applied
deliverables in that project requirements have been met
