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Summary MNB1601 Assignment 1 semester 1 & 2 2021

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This document contains answers for MNB1601 assignment 1 for semester 1 & 2 of 2021. Buy now and boost your semester mark.

Institution
University Of South Africa (Unisa)
Course
MNB 1601 - Business Management

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MNB1601
ASSIGNMENT 1 SEMESTER 1 & 2 2021
UNIQUE NUMBER: NOT APPLICABLE

TOPIC 1: OPERATIONS MANAGEMENT


QUESTION 1
There are various classification criteria for service providers. ORTIA can be classified
as providing _____________ services.
1 professional
2 mass
3 job
4 continuous


QUESTION 2
ORTIA had to follow certain stages in the design of their services. Which one of the
following is NOT one of these stages?
1 Screening process
2 Evaluation and improvement
3 Work measurement
4 Concept generation


QUESTION 3
Airport operations planning and control activities are aimed at _____________ .
1 reconciling the provision ability of the operations facility with the demand for
specific services
2 foreseeing how technology can improve a specific operational process
3 screening the concepts based on feasibility
4 generating different ideas for new services
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G. J. de J. Cronje, Gawie S. Du Toit, Malesela D. C. Motlatla Introduction to Business Management
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  • 9780195992519
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Institution
University of South Africa (Unisa)
Course
MNB 1601 - Business Management

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Uploaded on
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Number of pages
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Written in
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Type
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