, PLEASE USE THIS DOCUMENT AS A GUIDE ONLY
1. As the Chief Operations Manager, write an investigative report in which you investigate
challenges that led to the non-renewal of the lease agreements by business operators and low
profits at Just-Ice retail park. You are expected to submit the report to the Chief Executive
Officer (CEO), Ms Khameli, by 30 March 2026.
Answer 1
Challenges Leading to Non-Renewal of Lease Agreements and Low Profits at Just-Ice Retail
Park
1. TERMS OF REFERENCE
Date of Commission: 1 March 2026
Commissioned by: Ms. Khameli, Chief Executive Officer (CEO), Mopani Holdings
Compiled by: [Your Name], Chief Operations Manager, Mopani Holdings
Essence of the Report: This report investigates the challenges leading to the non-renewal of lease
agreements by business operators and the low profitability at Just-Ice Retail Park.
Submission Date: 30 March 2026
2. PROCEDURES
The following methods were employed to collect information during the investigation:
2.1. Interviews with Current Tenants
Purpose: To gather first-hand information regarding tenants’ grievances, the reasons for the
non-renewal of lease agreements, and the factors contributing to low profits.
2.2. Review of Financial Statements
Purpose: To assess the financial health of the retail park, determine the factors affecting the
profitability of the businesses, and identify trends or anomalies that could explain low profits.
2.3. Site Inspection and Foot Traffic Analysis
Purpose: To observe the physical condition of the retail park, assess its appeal to customers, and
evaluate the volume of foot traffic in comparison to tenant sales.
2.4. Competitor Analysis
Purpose: To assess the competitive landscape, including nearby retail spaces and market trends, in
order to determine whether external factors are influencing tenant decisions and profitability.
1. As the Chief Operations Manager, write an investigative report in which you investigate
challenges that led to the non-renewal of the lease agreements by business operators and low
profits at Just-Ice retail park. You are expected to submit the report to the Chief Executive
Officer (CEO), Ms Khameli, by 30 March 2026.
Answer 1
Challenges Leading to Non-Renewal of Lease Agreements and Low Profits at Just-Ice Retail
Park
1. TERMS OF REFERENCE
Date of Commission: 1 March 2026
Commissioned by: Ms. Khameli, Chief Executive Officer (CEO), Mopani Holdings
Compiled by: [Your Name], Chief Operations Manager, Mopani Holdings
Essence of the Report: This report investigates the challenges leading to the non-renewal of lease
agreements by business operators and the low profitability at Just-Ice Retail Park.
Submission Date: 30 March 2026
2. PROCEDURES
The following methods were employed to collect information during the investigation:
2.1. Interviews with Current Tenants
Purpose: To gather first-hand information regarding tenants’ grievances, the reasons for the
non-renewal of lease agreements, and the factors contributing to low profits.
2.2. Review of Financial Statements
Purpose: To assess the financial health of the retail park, determine the factors affecting the
profitability of the businesses, and identify trends or anomalies that could explain low profits.
2.3. Site Inspection and Foot Traffic Analysis
Purpose: To observe the physical condition of the retail park, assess its appeal to customers, and
evaluate the volume of foot traffic in comparison to tenant sales.
2.4. Competitor Analysis
Purpose: To assess the competitive landscape, including nearby retail spaces and market trends, in
order to determine whether external factors are influencing tenant decisions and profitability.
