h h h h h h h h
hh and Cases, 13th Edition by O. C. Ferrell, John Fraedrich,
h h h h h h h h h hh
Verified Chapters 1 – 12
h h h h
,TABLEh OFh CONTENT
S
Parth 1:h Anh Overviewh ofh Businessh Ethicsh
1:h Theh Importanceh ofh Businessh Ethics
2:h Stakeholderh Relationships,h Socialh Responsibility,h andh Corporateh
Governance
3:h Sustainability:h Ethicalh andh Socialh Responsibilityh Dimensions
Parth 2:h Ethicalh Issuesh andh theh Institutionalizationh ofh Businessh Ethic
sh 4:h Theh Institutionalizationh ofh Businessh Ethics
5:h Emergingh Businessh Ethicsh Issuesh P
arth 3:h Theh Decision-
Makingh Processh 6:h Ethicalh Decisionh M
aking
7:h Individualh Factors:h Moralh Philosophiesh andh Values
8:h Organizationalh Factors:h Theh Roleh ofh Ethicalh Cultureh andh Relationship
sh Parth 4:h Implementingh Businessh Ethicsh inh ah Globalh Economy
9:h Developingh andh Implementingh anh Effectiveh Ethicsh Programh
10:h Globalh Businessh Ethicsh Issues
11:h Ethicalh Leadership
,12:h Technology:h Ethicsh andh Socialh Responsibilityh Issues
, 1hThehImportancehofhBusinesshEthics
1. Principlesh are
a. lawshandhregulationsh thathguidehbehaviorhinhthehworldhofhbusiness.
b. mores,hvalues,handhcustomsh thathguidehbehaviorhinhgeneral.
c. specifich andhpervasiveh boundariesh forhbehaviorh thatharehuniversalh andhabsolute.
d. theh obligationshbusinesseshassumehtohmaximizehtheirhpositivehimpacthandhminimizeh theirhneg
ativeh impacth onstakeholders.
e. thehmores,hvalues,h andhcustomsh thathparentsh teachh theirhchildren.
ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p.h5
LEARNINGh OBJECTIVES:hh LO:h1-1h-
hExplorehconceptualizationsh ofhbusinesshethicshfromhanhorganizationalh perspecti
ve.
NATIONALh STANDARDS:hh Unitedh Statesh -hBUSPROG:h Ethics
STATEh STANDARDS: UnitedhStatesh-hNONEh -hDISC:hEthicalhResponsibilitiesh -hEthicalhResponsibilities
KEYWORDS: Blooms:h Comprehension
2. Socialhresponsibilityh is
a. anhorganization'sh obligationhtohmaximizehitshpositiveheffectshandhminimizehitshnegativeheffectshonhstakehold
ers.
b. principleshandhstandardshthathguidehbehaviorhinhthehworldhofhbusiness.
c. ahbusiness'shresponsibilityh nothtohpollutehthehenvironment.
d. ahbusiness'shresponsibilityh tohmanufactureh productsh thathfunctionhproperly.
e. charitableh contributionsh madehbyhahbusinessh tohenhancehitshimage.
ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p.h23
LEARNINGh OBJECTIVES:h LO:h1-4h-
hGainhinsighthintohthehextenth ofhethicalhmisconducth inhthehworkplaceh andhtheh p
ressuresh forhunethicalh behavior.
NATIONALh STANDARDS:hh Unitedh Statesh -hBUSPROG:h Ethics
STATEh STANDARDS: UnitedhStatesh-hNONEh -hDISC:hEthicalhResponsibilitiesh -hEthicalhResponsibilities
KEYWORDS: Blooms:hKnowledge