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MNG3701 Assignment 2 (COMPLETE ANSWERS) Semester 2 2026 - DUE 19 September 2026

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Institution University Of South Africa (Unisa)
Course Strategic Planning IIIA (MNG3701)
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Exam study book Practising Strategy - A Southern African Context 3e of Tersia Botha, Peet Venter - ISBN: 9781485132646 (error)

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MNG3701
Assignment 2 QUIZ Semester 2 2026
Unique number:
Due date: 19 September 2026

, MNG3701-26-S2  Welcome Message  Assessment 2


QUIZ




Time left 0:59:25


Question 1

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A telecommunications company sets a goal to accelerate digital, e-commerce and convenience for its customers with a
target to "improve customer retention rate by 20% over the next five years."

Within the balanced scorecard framework, this goal belongs to which perspective?




a. Internal processes

b. Customer

c. Learning and growth

d. Financial

Clear my choice
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Tersia Botha, Peet Venter Practising Strategy
Publisher: 2022 ISBN: 9781485132646 Edition: Unknown

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