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Samenvattingen van: - Dit is onderzoek - Kwaliteit van dienstverlening - Cijfers spreken - Essentie van dienstenmarketing - 13 gaps van Facility Management

Documents in this bundle

Summary

Samenvatting De 13 Gaps Van Facility Management

4,0

(1)

Apr 2021

2019/2020

R70,61

Summary

Samenvatting Essentie van dienstenmarketingmanagement, ISBN: 9789001850975 Essentie Van Dienstenmarketing

Apr 2021

2019/2020

R70,61

Summary

Samenvatting Cijfers spreken, ISBN: 9789001862244 Cijfers spreken

Apr 2021

2019/2020

R78,71

Summary

Samenvatting Kwaliteit van dienstverlening, ISBN: 9789462760677 Kwaliteit Van Dienstverlening

Apr 2021

2019/2020

R117,15

Summary

Samenvatting Dit is onderzoek!, ISBN: 9789001895440 Dit Is Onderzoek

Apr 2021

2019/2020

R70,61

Connected book

Ben Baarda Dit is onderzoek!

Edition:juli 2019
ISBN:9789001895440
Edition:3

Joep Brinkman, Hilbrand Oldenhuis Cijfers spreken

Edition:april 2016
ISBN:9789001862244
Edition:6

S. Boomsma, A. van Borredam Kwaliteit van dienstverlening

Edition:juni 2015
ISBN:9789462760677
Edition:4

Subjects

13 gaps
Kostenreductie
Centraal probleem
Kernwaarden
Regelruimte
Perceptie
Garvin
Invalshoeken
Verwachte kwaliteit
Onderzoek
Deskresearch
Kwantitatief
Kwalitatief
Respondenten
Driehoek dienstverlening
Klantgericht
Basiskenmerkendienst
Soorten verwachting
Kwaliteitskosten
Klachten
Probleemstelling
Beschrijvend onderzoek
Toetsend onderzoek
Verkennend onderzoek
Factoren onderzoek
Validiteit
Betrouwbaarheid

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fleurtimmermans Hogeschool Zuyd

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