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1. Which state was the first to pass legislation that required nurses to be regis- tered?
Answer: North Carolina
2. What organization developed a set of National Patient Safety Goals (NPSG's) that all
institutions participating in accreditation must promote and train their staffs providing care to
adhere to?
Answer: Joint Commission
3. Organizations that pay close attention to weak signals of trouble to catch problems or
errors in the earliest stage are applying the principles of?
Answer: HRO
4. What quality improvement methodology uses statistics for measuring varia- tion in a process
with the intent of producing error-free results?
Answer: SixSigma
5. What act stimulated investment in the information systems infrastructure of professional
,practices, clinics, and hospital?
Answer: HITECH
6. The regular and frequent assessment of healthcare processes and their out- comes and related
costs is considered?
Answer: continuous monitoring
7. What act established a quality reporting program for skilled nursing care in the US?
Answer: IMPACT
8. Who was instrumental in bringing attention to the formal training needs of nurses?
Answer: Dr. Samuel Gross
9. Performance improvement data collection results that fall outside the estab- lished often
trigger further study or more focused data collection on a performance measure?
Answer: benchmark
10. What is a system in which purchasers hold providers of healthcare account- able for both the
costs of healthcare and its quality?
Answer: value-based purchasing
11. Quality and performance monitoring are processes?
Answer: data-dri-
ven
, 12. What is the standard of performance or best practice for a particular process or outcome?
Answer: benchmark
13. The Joint Commission requires healthcare organizations to appoint a
group to oversee organization-wide PI activities?
Answer: Leadership
14. Root-cause analysis is the key technique used in which quality improvement methodology?
Answer: Lean
15. Whattool provides an indication of an organizationsperformance in relation to a specified
process or outcome?
Answer: Performance measure
16. What hospital became the model for the development of hospitals in the 1700-1800's?
Answer: Pennsylvania Hospital
17. What term was used in the textbook to identify a variety ofmethods PI teams can use to
accomplish their goals?
Answer: QI toolbox techniques
18. When can a team redesign a process or product?
Answer: When there is room for improvement