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&Management7thEditionSallyA. WeissC
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ompleteAllChapters2024
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,Chapter 1: Nursing Leadership and Management M
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ULTIPLE CHOICE lk
1. According to Henri Fayol, the functions ofplanning,organizing, coordinating, and controlling a re c
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onsidered which aspect of management? lk lk lk lk
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS: B, The management process includes planning, organizing, coordinating, and controlling. Management roles include infor ma
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tion processing, interpersonal relationships, and decision making. Management functions includeplanning, organizing, staffin g, dire
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cting, coordinating, reporting, and budgeting. A taxonomy is a system that orders principles into a grouping or classificatio n.
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2. Which of the following is considered a decisional managerial role?
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a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS: D, The decisional managerial roles includeentrepreneur, disturbance handler, allocator of resources, and negotiator. Thein form
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ation processing managerial roles include monitor, disseminator, and spokesperson. The interpersonal managerial roles incl ude figur
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ehead, leader, and liaison. lk lk C
3. A nurse manager meets regularly with other nurse managers, participates on the organizations co
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mmittees, and attendsmeetings sponsored byprofessional organizations in order tomanage relat ionsh
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ips. These activities are considered which function of a manager?
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a. Informing
b. Problemsolving lk
c. Monitoring
d. Networking
ANS: D, The role functions to managerelationships are networking, supporting, developing and mentoring, managing conflict an d te
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am building, motivating and inspiring, recognizing, and rewarding. The role functions to manage the work are planning and o rganiz
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ing, problem solving, clarifying roles and objectives, informing, monitoring, consulting, and delegating.
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4. A nurse was recently promoted to a middle-
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level manager position.The nurses title would most likely be whichof thefollowing?
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a. First-line manager lk
b. Director
c. Vice president of patient care services lk C lk lk lk
d. Chiefnurse executive lk lk
ANS: B, A middle-level manager is called a director. A low managerial- level job is called thefirst-
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line manager. A nursein an executive level roleis called a chief nurse executive or vicepresident of patient careservices.
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5. A nurse manager who uses Frederick Taylors scientific management approach, would most likely f oc
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us on which of the following?
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, a. General principles lk
b. Positional authority lk
c. Laborproductivity lk
d. Impersonal relations lk
ANS: C, Thearea of focus for scientific management is labor productivity. In bureaucratic theory, efficiency is achieved through i mpe
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rsonal relations within a formal structure and is based on positional authority. Administrative principle theory consists of princ iples of
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management that are relevant to any organization. lk lk lk lk C lk
6. According to Vrooms Theory of Motivation, force: C lk lk lk lk C
a. is the perceived possibility that the goal will be achieved.
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b. describes the amount of effort one will exert to reach ones goal. lk lk lk lk C lk lk C lk lk lk
c. describes people who havefree willbut choose to comply with orders they are given. lk lk lk lk lk lk C lk lk lk C lk lk lk
d. is a naturally forming social group that can become a contributor to an organization.
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ANS: B, According to Vrooms Theory of Motivation, Force describes the amount of effort one will exert to reach ones goal. Val ence s
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peaks to the level of attractiveness or unattractiveness of the goal. Expectancy is theperceived possibility that thegoal will be achiev
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ed. Vrooms Theory of Motivation can be demonstrated in the form of an equation: Force = Valence Expectancy (Vroo m, 1964). Th
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e theory proposes that this equation can help to predict the motivation, or force, of an individual as described by Vro om.
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7. According to R. N.Lussier, motivation: lk lk lk lk lk
a. is unconsciously demonstrated by people.
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b. occurs externally to influence behavior. lk lk lk lk
c. isdetermined byothers choices.
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d. occurs internally to influence behavior. lk lk lk lk
ANS: D, Motivation is a process that occurs internally to influenceand direct ourbehavior in order to satisfy needs. Motivation is not e
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xplicitly demonstrated by people, but rather it is interpreted from their behavior. Motivation is whatever influences our choi ces and c
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reates direction, intensity, and persistence in our behavior.
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8. According to R. N.Lussier, thereare content motivation theories andprocess motivation t heo
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ries. Which of the following is considered a process motivation theory?
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a. Equity theory lk
b. Hierarchy of needs theory lk lk lk
c. Existence-relatedness-growth theory l k
d. Hygiene maintenance and motivation factors lk lk lk lk
ANS: A, The process motivation theories are equity theory and expectancy theory. The content motivation theories include Masl ows hi
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erarchy of needs theory, Aldefers existence- relatedness-
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growth (ERG) theory,and Herzbergs hygiene maintenancefactors and motivation factors.
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9. The theory that includes maintenance and motivation factors is:
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a. Maslows hierarchy of needs. lk lk lk
b. Herzbergs two-factor theory. lk lk
c. McGregors theory X and theoryY. lk lk lk lk lk
d. Ouchis theory Z. lk lk
, ANS: B, The two- lk lk lk
factor theory of motivation includes motivation and maintenance factors. Maslows hierarchy of needs includes the following needs
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: physiological, safety, security, belonging, and self-
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actualization. In theory X, employees prefer security, direction, and minimal responsibility. In theory Y, employees enjoy their wo rk, sh
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ow self- lk
control and discipline, are ableto contributecreatively, and are motivated by ties to the group, organization, and the work itself. Th e foc
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us of theory Z is collective decision making and long-
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term employment that involves slower promotions and less direct supervision.
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10. A nurse is appointed to a leadership position in the local hospital. The nurses position would b e co
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nsidered which of the following? C C C C
a. Informal leadership C
b. Formal leadership C
c. Leadership
d. Management
ANS: B, Formal leadership is based on occupying a position in an organization. Informal leadership is shown by an individual
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w
ho demonstrates leadership outside the scope of a formal leadership role or as a member of a group. Leadership is a process of infl
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uence whereby the leader influences others toward goal achievement. Management is a process to achieve organizational goals .
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11. A nursing instructor is evaluating whether thenursing students understand thethree fun da
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mental qualities that leaders share. According to Bennis and Nanus, the fundamentalqual ities o
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f effective leaders are:
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a. guidedvision, passion, and integrity. lk lk lk lk
b. knowledge of self, honesty, and maturity. lk lk lk lk lk
c. intelligence, self-confidence, and determination. lk lk lk
d. honesty, self-awareness, and sociability. lk lk lk
ANS: ABennis and Nanus list guided vision, passion, and integrity as fundamental qualities of effectiveleaders. Knowledge of sel f, h
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onesty and maturity; intelligence, self-confidence and determination; self-
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awareness and sociability are all desirabletraits in leaders as well as in others.
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12. The six traits identified by Kirkpatrick and Locke that separate leaders from non-leaders were:
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a. respectability, trustworthiness, flexibility, self-confidence, intelligence, sociability. lk lk lk lk l k
b. self-
confidence, progression of experiences, influence of others, personal life factors, honesty, drive. lk lk lk lk lk lk lk lk lk lk lk
c. intelligence, self-confidence, determination, integrity, sociability, honesty. lk lk lk lk lk
d. drive, desire to lead, honesty, self-confidence, cognitive ability, knowledge of business.
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ANS: D, Research by Kirkpatrick and Locke concluded that leaders possess six traits: drive, desire to lead, honesty, self-
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confidence, cognitive ability, and knowledge of thebusiness. Woods identified five dominant factors that influenced leadership dev
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elopment: self- lk
confidence, innatequalities, progression of experience, influenceof significant others, and personal lifefactors. Stogdill identifi ed th
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e following traits of a leader: intelligence, self-
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confidence,determination, integrity, and sociability. Murphy and DeBack identified thefollowing leader characteristics: caring
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, respectability, trustworthiness, and flexibility.
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13. A nurse manager who usesa leadership stylethat isparticipatory and where authority is dele
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gated to others is most likely using which of the following leadership styles?
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a. Autocratic
b. Democratic
c. Laissez-faire