AIR CANADA SEP FLIGHT ATTENDANT
EXAM QUESTIONS AND ANSWERS
Who will decide which kind of landing is applicable? - Answer- the PIC
When flight deck is "sterile" rules are enforced. What are things cabin crew is not
allowed to do? - Answer- -not permitted to enter the flight deck
-not permitted to call/talk to flight crew
Each emergency is a unique incident. No procedures can account for every variable of
every emergency. TRUE or FALSE - Answer- TRUE.
What are the 3 levels of fear and stress? - Answer- -freezing
-panic
-dependency
To ensure safe operation of the aircraft flight deck is declared "sterile" during critical
phases of flight that occur below? - Answer- 10 000feet
*critical phases include all ground operations*
For the lightweight portable oxygen bottle, what is the duration for the high outlet? -
Answer- 64min
For the lightweight portable oxygen bottle, what is the duration of the low outlet? -
Answer- 128min
If a suspicious substance or package is found on board, cabin crew must: - Answer- -do
not move or touch
-advice PIC immediately
-state location
During hijacking, passenger and crew come first. TRUE or FALSE - Answer- TRUE.
What does it means when the aircraft is in operation? - Answer- from the time times it
first moves under its own power for the purpose of taking off.
What does it means when the aircraft is not in operation? - Answer- when it is stationary
on the ground.
Who initiate an evacuation? - Answer- cabin crew.
,What kind of fire and smoke needs an evacuation? - Answer- the heart and combustible
has build-up May result in a flashover.
You must monitor the cabin, walk through the cabin(s) and also inspect lavatories at
intervals of no less than once every...? - Answer- 15min
What is the goal of an IFSO(in-flight security officer) ? - Answer- there training is
desiganted to educate them on normal, abdnormal and emergency procedures.
Distinguish crew actions in any non-security scenario. And prevent the aircraft from
beung taken over unauthorized people.
A serial killer is allowed on board as a prisoners only if they are accompanied by an
escorting peace officer. TRUE or FALSE - Answer- FALSE. prisoners are accepted if
accompanied by escort but they must not represent a risk or inconvenience to other
passengers and crew.
During light turbulence, service must be stopped. TRUE or FALSE - Answer- FALSE.
-service may be continued
-relive hot beverage, until seat belt sign is switched off
During moderate turbulence, service must be stopped. TRUE or FALSE - Answer-
TRUE.
During severe turbulence, service must continued but hot beverage must be removed.
TRUE or FALSE - Answer- FALSE.
What's a slow depressurization? - Answer- the system might be felt gradually and cabin
crew have advance warning so they can prepared.
What's a rapid depressurisation? - Answer- will happen unexpectedly. Serious problem.
May be caused by a window failure
If passenger advises they have spare lithium batteries in their checked baggage, cabin
crew must : - Answer- -advise ground personnel
-advice PIC
-complete appropriate forms
What's a rapid deplanement? - Answer- passengers should deplane quickly by using
ground equipment. evacuation is not required.
Who initiate a rapid deplanement? - Answer- both flight crew and cabin crew. with the
announcement : "Deplane immediately and leave your personal belongings."
Operation crew members must wear the RAIC clearly visible on the outside of uniform
when they are on duty, as soon when they put their uniform and all phases of the flight.
, TRUE or FALSE - Answer- FALSE. they must remove the RAIC, once they board the
aircraft and place it in a location not view/access to passengers.
Once inspected, compartment are sealed with a amper-evident seals. Once sealed,
cabin crew must re-opened and search again just to double check. TRUE or FALSE -
Answer- FALSE. once sealed, they do not have to be re-opened and searched again.
Classes of fires goes to A,B,C,D,K. TRUE or FALSE - Answer- TRUE.
On what does depend a good fire fighting? - Answer- teamwork, to ensure all actions
are completed simultaneously and efficiently. Communication, cooperation,
coordination.
Bluetooth and wireless devices are permitted on all aircraft in Air Canada fleet. TRUE or
FALSE - Answer- TRUE.
The "Airplane" mode should be "on" during take-off, during flight, and landing. TRUE or
FALSE - Answer- FALSE. should be on "airplane" mode for ALL phases of the flight
You must remove identifiable items such as logo, wings, buttons, etc on your uniform.
As soon when you enter the aircraft. TRUE or FALSE - Answer- FALSE. you must
remove them only when you take off your hole uniform.
Slide or slide-raft malfunction on LAND : can cabin crew use partly or non-inflated slides
? - Answer- YES.
Slide or slide-raft malfunction in WATER : can cabin crew use deflated or partly deflated
slide? - Answer- NO.
There is 3 electrical outlet types aboard the aircraft, what are they called? - Answer- -
lavatory electrical outlets
-cabin electrical outlets
-seat-mounted electrical outlets + USB ports
Can I plug my phone charger while I go to the bathroom in the lavatory electrical outlet ?
- Answer- NO. exclusively reserve for the use of electrical razors.
Tampering with a smoke detector is a criminal offense. TRUE or FALSE - Answer-
TRUE.
What would be the announcement from the PIC for a post-depressurization? - Answer-
"In-charge flight attendant report to the flight deck"
A circuit breaker that base tripped will have a white rim showing at it's base. Should you,
as a cabin crew, just push the white rim back ? - Answer- NO. never. advice the PIC
before and he will instruct you with what to do.
EXAM QUESTIONS AND ANSWERS
Who will decide which kind of landing is applicable? - Answer- the PIC
When flight deck is "sterile" rules are enforced. What are things cabin crew is not
allowed to do? - Answer- -not permitted to enter the flight deck
-not permitted to call/talk to flight crew
Each emergency is a unique incident. No procedures can account for every variable of
every emergency. TRUE or FALSE - Answer- TRUE.
What are the 3 levels of fear and stress? - Answer- -freezing
-panic
-dependency
To ensure safe operation of the aircraft flight deck is declared "sterile" during critical
phases of flight that occur below? - Answer- 10 000feet
*critical phases include all ground operations*
For the lightweight portable oxygen bottle, what is the duration for the high outlet? -
Answer- 64min
For the lightweight portable oxygen bottle, what is the duration of the low outlet? -
Answer- 128min
If a suspicious substance or package is found on board, cabin crew must: - Answer- -do
not move or touch
-advice PIC immediately
-state location
During hijacking, passenger and crew come first. TRUE or FALSE - Answer- TRUE.
What does it means when the aircraft is in operation? - Answer- from the time times it
first moves under its own power for the purpose of taking off.
What does it means when the aircraft is not in operation? - Answer- when it is stationary
on the ground.
Who initiate an evacuation? - Answer- cabin crew.
,What kind of fire and smoke needs an evacuation? - Answer- the heart and combustible
has build-up May result in a flashover.
You must monitor the cabin, walk through the cabin(s) and also inspect lavatories at
intervals of no less than once every...? - Answer- 15min
What is the goal of an IFSO(in-flight security officer) ? - Answer- there training is
desiganted to educate them on normal, abdnormal and emergency procedures.
Distinguish crew actions in any non-security scenario. And prevent the aircraft from
beung taken over unauthorized people.
A serial killer is allowed on board as a prisoners only if they are accompanied by an
escorting peace officer. TRUE or FALSE - Answer- FALSE. prisoners are accepted if
accompanied by escort but they must not represent a risk or inconvenience to other
passengers and crew.
During light turbulence, service must be stopped. TRUE or FALSE - Answer- FALSE.
-service may be continued
-relive hot beverage, until seat belt sign is switched off
During moderate turbulence, service must be stopped. TRUE or FALSE - Answer-
TRUE.
During severe turbulence, service must continued but hot beverage must be removed.
TRUE or FALSE - Answer- FALSE.
What's a slow depressurization? - Answer- the system might be felt gradually and cabin
crew have advance warning so they can prepared.
What's a rapid depressurisation? - Answer- will happen unexpectedly. Serious problem.
May be caused by a window failure
If passenger advises they have spare lithium batteries in their checked baggage, cabin
crew must : - Answer- -advise ground personnel
-advice PIC
-complete appropriate forms
What's a rapid deplanement? - Answer- passengers should deplane quickly by using
ground equipment. evacuation is not required.
Who initiate a rapid deplanement? - Answer- both flight crew and cabin crew. with the
announcement : "Deplane immediately and leave your personal belongings."
Operation crew members must wear the RAIC clearly visible on the outside of uniform
when they are on duty, as soon when they put their uniform and all phases of the flight.
, TRUE or FALSE - Answer- FALSE. they must remove the RAIC, once they board the
aircraft and place it in a location not view/access to passengers.
Once inspected, compartment are sealed with a amper-evident seals. Once sealed,
cabin crew must re-opened and search again just to double check. TRUE or FALSE -
Answer- FALSE. once sealed, they do not have to be re-opened and searched again.
Classes of fires goes to A,B,C,D,K. TRUE or FALSE - Answer- TRUE.
On what does depend a good fire fighting? - Answer- teamwork, to ensure all actions
are completed simultaneously and efficiently. Communication, cooperation,
coordination.
Bluetooth and wireless devices are permitted on all aircraft in Air Canada fleet. TRUE or
FALSE - Answer- TRUE.
The "Airplane" mode should be "on" during take-off, during flight, and landing. TRUE or
FALSE - Answer- FALSE. should be on "airplane" mode for ALL phases of the flight
You must remove identifiable items such as logo, wings, buttons, etc on your uniform.
As soon when you enter the aircraft. TRUE or FALSE - Answer- FALSE. you must
remove them only when you take off your hole uniform.
Slide or slide-raft malfunction on LAND : can cabin crew use partly or non-inflated slides
? - Answer- YES.
Slide or slide-raft malfunction in WATER : can cabin crew use deflated or partly deflated
slide? - Answer- NO.
There is 3 electrical outlet types aboard the aircraft, what are they called? - Answer- -
lavatory electrical outlets
-cabin electrical outlets
-seat-mounted electrical outlets + USB ports
Can I plug my phone charger while I go to the bathroom in the lavatory electrical outlet ?
- Answer- NO. exclusively reserve for the use of electrical razors.
Tampering with a smoke detector is a criminal offense. TRUE or FALSE - Answer-
TRUE.
What would be the announcement from the PIC for a post-depressurization? - Answer-
"In-charge flight attendant report to the flight deck"
A circuit breaker that base tripped will have a white rim showing at it's base. Should you,
as a cabin crew, just push the white rim back ? - Answer- NO. never. advice the PIC
before and he will instruct you with what to do.
