Essentials Of Organizational Behaviour,
By Robbins
3rd edition
,Contents
Chapter 1 What is organizational behaviour? 1-1
Chapter 2 Organizational culture 2-1
Chapter 3 Diversity in organizations 3-1
Chapter 4 Attitudes, emotions, moods, and stress management 4-1
Chapter 5 Personality and values 5-1
Chapter 6 Perception and individual decision making 6-1
Chapter 7 Motivation 7-1
Chapter 8 Foundations of group behaviour 8-1
Chapter 9 Understanding work teams 9-1
Chapter 10 Communication 10-1
Chapter 11 Leadership 11-1
Chapter 12 Power and politics 12-1
Chapter 13 Conflict and negotiation 13-1
Chapter 14 Organizational change 14-1
,Essentials of organizational behaviour, third canadian edition (robbins) chapter
01: what is organizational behaviour?
Multiple choice questions
1. Until the late 1980s, business school curricula emphasized the aspects of management.
A) Ethical
B) People
C) Technical
D) Human
E) Global
Difficulty: 1
Questionid: 01-1-01
Skill: concept
Notes: aacsb—analytical thinking
Objective: 1.1 define organizational behaviour and discuss why the interpersonal skills learned through its
study are important
Miscellaneous: type—mc
Answer: c) technical
2. Which of the following is a reason why business schools have begun to include classes on organizational
behaviour?
A) To increase manager effectiveness in organizations
B) To help human resource departments layoff employees
C) To undermine organizations' consulting needs
D) To challenge workers
E) To reduce organizations' profits
Difficulty: 3
Questionid: 01-1-02
Skill: concept
Notes: aacsb—analytical thinking
Objective: 1.1 define organizational behaviour and discuss why the interpersonal skills learned through its
study are important.
Miscellaneous: type—mc
Answer: a) to increase manager effectiveness in organizations
3. There is a connection between companies which have and the incorporation of organizational
behaviour principles.
A) High turnover rates
B) Specialized technical processes
C) Superior employee performance
D) Long-lasting ceos
E) All of the above
, Difficulty: 1
Questionid: 01-1-03
Skill: concept
Notes: aacsb—analytical thinking
Objective: 1.1 define organizational behaviour and discuss why the interpersonal skills learned through its
study are important.
Miscellaneous: type—mc
Answer: c) superior employee performance
4. is the study of the impact that individuals, groups, and structures have on behaviour within
organizations.
A) Leadership
B) Organizational strategy
C) Performance management
D) Employee relations
E) Organizational behaviour
Difficulty: 1
Questionid: 01-1-04
Skill: concept
Notes: aacsb—analytical thinking
Objective: 1.1 define organizational behaviour and discuss why the interpersonal skills learned through its
study are important.
Miscellaneous: type—mc
Answer: e) organizational behaviour
5. What are the three primary determinants of behaviour in organizations?
A) Profit structure, organizational complexity, and job satisfaction
B) Individuals, profit structure, and job satisfaction
C) Individuals, groups, and job satisfaction
D) Groups, structure, and profit structure
E) Individuals, groups, and structure
Difficulty: 2
Questionid: 01-1-05
Skill: concept
Notes: aacsb—analytical thinking
Objective: 1.1 define organizational behaviour and discuss why the interpersonal skills learned through its
study are important.
Miscellaneous: type—mc
Answer: e) individuals, groups, and structure
6. Which of the following is not a topic or concern related to ob?
A) Turnover
B) Leader behaviour
C) Productivity