PHR/SPHR Human Resources Exam
with Complete Solutions
HR participates in the strategic planning process by which of the following? - ANSWER-
C. Providing expertise
Restructuring is used to do which of the following? - ANSWER-A. Remove redundant
operations
A statement that describes what an organization does that is different from others is a: -
ANSWER-D. Mission statement
Which of the following options is one characteristic of an organization during the growth
phase? - ANSWER-C. The compensation package is competitive
Improvements in technology have had their greatest effect on which of the following? -
ANSWER-B. Productivity
To which of the following does the balanced scorecard concept not apply? - ANSWER-
B. Eliminate unnecessary processes to increase customer satisfaction
Which of the following is an appropriate use for an HR audit? - ANSWER-C. To
determine whether the employee handbook is in compliance with current government
regulations
The four p's summarize the marketing function. Which of the following is not one of the
p's? - ANSWER-A. Perception
Which of the following is one of the elements of a smart goal? - ANSWER-A. Action-
oriented
What is a pocket veto? - ANSWER-B. Congress submits a bill to the president and the
adjourns. The president does not sign the bill within 10 days
People Logistics recently began scheduling offsite meetings for its management team to
review the operational realities of implementing elements of the strategic plan. This is
an example of which of the following development activities? - ANSWER-A. Peer-to-
peer coaching
, Calculate the training cost per employee using the following data: $2,000 for the training
design and facilitator; $2,500 for the facility; 20 full-time employees (40 hours per week)
and 10 part-time employees (20 hours per week) - ANSWER-B. $180
A training session involved asking group of participants to answer questions related to
how Aflac Insurance used a duck to successfully launch its brand. This was an example
of which of the following types of training? - ANSWER-B. Case study
Which of the following is not an example of the comparative style of performance
review? - ANSWER-D. Narrative
The Federal Insurance Contributions Act requires employers to do which of the
following? - ANSWER-C. Withhold Social Security tax from pay
Employers are require to provide a portable retirement plan to employees based on
which of the following? - ANSWER-D. Retirement benefits are not required by federal
law
Which of the following is an example of an intrinsic reward? - ANSWER-B. The
satisfaction of a job well done
A Total Rewards philosophy can help an organization's strategic goals by doing which
of the following? - ANSWER-A. Attracting and retaining employees with the necessary
KSAs
An entitlement culture is appropriate for a business that needs what type of workforce? -
ANSWER-A. One that continues to show productivity increases over time
A company that wants to reduce the cost of its unemployment insurance should do
which of the following? - ANSWER-D. All of the above
A reduced FMLA leave schedule means which of the following? - ANSWER-B. The
employee works fewer hours each day or week
The Older Worker Benefit Protection Act requires that an employee age 4 or older who
is asked to waive their rights under the act must be given what? - ANSWER-B. 21 days
to consider the agreement before signing it
The Omnibus Budget Reconciliation Act of 1993 does not require which of the
following? - ANSWER-D. Income tax be withheld from some distributions to rollover
accounts
A summary plan description is not required for which of the following? - ANSWER-D.
AD&D insurance
with Complete Solutions
HR participates in the strategic planning process by which of the following? - ANSWER-
C. Providing expertise
Restructuring is used to do which of the following? - ANSWER-A. Remove redundant
operations
A statement that describes what an organization does that is different from others is a: -
ANSWER-D. Mission statement
Which of the following options is one characteristic of an organization during the growth
phase? - ANSWER-C. The compensation package is competitive
Improvements in technology have had their greatest effect on which of the following? -
ANSWER-B. Productivity
To which of the following does the balanced scorecard concept not apply? - ANSWER-
B. Eliminate unnecessary processes to increase customer satisfaction
Which of the following is an appropriate use for an HR audit? - ANSWER-C. To
determine whether the employee handbook is in compliance with current government
regulations
The four p's summarize the marketing function. Which of the following is not one of the
p's? - ANSWER-A. Perception
Which of the following is one of the elements of a smart goal? - ANSWER-A. Action-
oriented
What is a pocket veto? - ANSWER-B. Congress submits a bill to the president and the
adjourns. The president does not sign the bill within 10 days
People Logistics recently began scheduling offsite meetings for its management team to
review the operational realities of implementing elements of the strategic plan. This is
an example of which of the following development activities? - ANSWER-A. Peer-to-
peer coaching
, Calculate the training cost per employee using the following data: $2,000 for the training
design and facilitator; $2,500 for the facility; 20 full-time employees (40 hours per week)
and 10 part-time employees (20 hours per week) - ANSWER-B. $180
A training session involved asking group of participants to answer questions related to
how Aflac Insurance used a duck to successfully launch its brand. This was an example
of which of the following types of training? - ANSWER-B. Case study
Which of the following is not an example of the comparative style of performance
review? - ANSWER-D. Narrative
The Federal Insurance Contributions Act requires employers to do which of the
following? - ANSWER-C. Withhold Social Security tax from pay
Employers are require to provide a portable retirement plan to employees based on
which of the following? - ANSWER-D. Retirement benefits are not required by federal
law
Which of the following is an example of an intrinsic reward? - ANSWER-B. The
satisfaction of a job well done
A Total Rewards philosophy can help an organization's strategic goals by doing which
of the following? - ANSWER-A. Attracting and retaining employees with the necessary
KSAs
An entitlement culture is appropriate for a business that needs what type of workforce? -
ANSWER-A. One that continues to show productivity increases over time
A company that wants to reduce the cost of its unemployment insurance should do
which of the following? - ANSWER-D. All of the above
A reduced FMLA leave schedule means which of the following? - ANSWER-B. The
employee works fewer hours each day or week
The Older Worker Benefit Protection Act requires that an employee age 4 or older who
is asked to waive their rights under the act must be given what? - ANSWER-B. 21 days
to consider the agreement before signing it
The Omnibus Budget Reconciliation Act of 1993 does not require which of the
following? - ANSWER-D. Income tax be withheld from some distributions to rollover
accounts
A summary plan description is not required for which of the following? - ANSWER-D.
AD&D insurance
