@PROFDOCDIGITALLIBRARIES
TEST BANK FOR Operations Management Creating Value Along the Supply Chain
9th Edition Roberta S. Russell, Bernard W. Taylor
TE
STB
A N
Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
KS
The Operations Function
1. The operations function interacts with
a. Marketing
b. Suppliers
O
c. Human resources
d. Finance
e. All of the above
LU
Difficulty: Easy
Answer: d
2. Operations is often described as
TI
a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above
O
Difficulty: Easy
Answer: b
N
S
The Evolution of Operations and Supply Chain Management
1. helped to enable the Industrial Revolution.
a. Linear programming
b. Quality circles
c. Interchangeable parts
, @PROFDOCDIGITALLIBRARIES
d. The Internet
Difficulty: Easy
TE
Answer: c
2. The Principles of Scientific Management were proposed by
a. Adam Smith
b. Henry Ford
S
c. Frederick Taylor
TB
A N
KS
O
LU
TI
O
N
S
, @PROFDOCDIGITALLIBRARIES
d. Elton Mayo
Difficulty: Easy
TE
Answer: c
3. Supply chain management emerged as
S
a. companies started to outsource production
b. the number of suppliers for each company grew
c. globalization expanded the reach of suppliers and customers
TB
d. all of the above
Difficulty: Easy
Answer: d
A
4. The quality revolution was brought to us by
a. Germany
N
b. Japan
c. China
d. Mexico
KS
Difficulty: Easy
Answer: b
O
Globalization
1. Globalization has grown rapidly due to
LU
a. World trade agreements
b. The Internet
c. Outsourcing
d. All of the above
Difficulty: Easy
TI
Answer: d
2. Which of the following countries has the highest hourly wage rate?
O
a. Norway
b. U.S.
c. Germany
N
d. South Korea
Difficulty: Moderate
Answer: a
S
3. Companies go global to
a. take advantage of favorable costs
, @PROFDOCDIGITALLIBRARIES
b. gain access to international markets
c. build reliable sources of supply
d. all of the above
TE
Difficulty: Easy
Answer: d
S
4. Which of the following countries has the highest trade in goods as a percent of GDP?
a. U.S.
b. Germany
TB
c. Japan
d. China
Difficulty: moderate
Answer: b
A
Productivity and Competitiveness
N
1. The most common measure of productivity is
a. Labor productivity
b. Multifactor productivity
KS
c. Material productivity
d. Technological productivity
Difficulty: Easy
Answer: a
O
2. Productivity is defined as
a. output over input
LU
b. input over output
c. process yield
d. exports minus imports
Difficulty: Easy
TI
Answer: a
O
Strategy and Operations
N
1. A company's is what they do better than anyone else.
a. primary task
b. core competence
S
c. order qualifier
d. positioning strategy
TEST BANK FOR Operations Management Creating Value Along the Supply Chain
9th Edition Roberta S. Russell, Bernard W. Taylor
TE
STB
A N
Concept Check Questions for Learning Objectives
Chapter 1 – Introduction to Operations and Supply Chain Management
KS
The Operations Function
1. The operations function interacts with
a. Marketing
b. Suppliers
O
c. Human resources
d. Finance
e. All of the above
LU
Difficulty: Easy
Answer: d
2. Operations is often described as
TI
a. the creative core of an organization
b. a transformation process
c. the source of firm profitability
d. all of the above
O
Difficulty: Easy
Answer: b
N
S
The Evolution of Operations and Supply Chain Management
1. helped to enable the Industrial Revolution.
a. Linear programming
b. Quality circles
c. Interchangeable parts
, @PROFDOCDIGITALLIBRARIES
d. The Internet
Difficulty: Easy
TE
Answer: c
2. The Principles of Scientific Management were proposed by
a. Adam Smith
b. Henry Ford
S
c. Frederick Taylor
TB
A N
KS
O
LU
TI
O
N
S
, @PROFDOCDIGITALLIBRARIES
d. Elton Mayo
Difficulty: Easy
TE
Answer: c
3. Supply chain management emerged as
S
a. companies started to outsource production
b. the number of suppliers for each company grew
c. globalization expanded the reach of suppliers and customers
TB
d. all of the above
Difficulty: Easy
Answer: d
A
4. The quality revolution was brought to us by
a. Germany
N
b. Japan
c. China
d. Mexico
KS
Difficulty: Easy
Answer: b
O
Globalization
1. Globalization has grown rapidly due to
LU
a. World trade agreements
b. The Internet
c. Outsourcing
d. All of the above
Difficulty: Easy
TI
Answer: d
2. Which of the following countries has the highest hourly wage rate?
O
a. Norway
b. U.S.
c. Germany
N
d. South Korea
Difficulty: Moderate
Answer: a
S
3. Companies go global to
a. take advantage of favorable costs
, @PROFDOCDIGITALLIBRARIES
b. gain access to international markets
c. build reliable sources of supply
d. all of the above
TE
Difficulty: Easy
Answer: d
S
4. Which of the following countries has the highest trade in goods as a percent of GDP?
a. U.S.
b. Germany
TB
c. Japan
d. China
Difficulty: moderate
Answer: b
A
Productivity and Competitiveness
N
1. The most common measure of productivity is
a. Labor productivity
b. Multifactor productivity
KS
c. Material productivity
d. Technological productivity
Difficulty: Easy
Answer: a
O
2. Productivity is defined as
a. output over input
LU
b. input over output
c. process yield
d. exports minus imports
Difficulty: Easy
TI
Answer: a
O
Strategy and Operations
N
1. A company's is what they do better than anyone else.
a. primary task
b. core competence
S
c. order qualifier
d. positioning strategy
