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ISA 235 Final Exam – Complete Glossary of MIS Concepts | Verified Definitions from Miami University (Havelka)

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This comprehensive document serves as a final exam glossary for the ISA 235 course at Miami University, compiled with verified and accurate definitions for over 300 key MIS concepts. Topics include cloud computing (SaaS, PaaS, IaaS), cybersecurity, data warehousing, SDLC, CRM/ERP systems, AI, networking protocols, business models, Porter’s strategies, RFID, and big data. Each term is precisely explained and tagged with its correct function in the context of management information systems. Ideal for students seeking a full-spectrum exam prep reference.

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Institution
ISA 235
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ISA 235

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Uploaded on
July 7, 2025
Number of pages
39
Written in
2024/2025
Type
Exam (elaborations)
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ISA 235: Final Exam (Miami University) (Havelka)
questions with accurate answers
Ans✓✓✓ A scorecard that tracks progress against critical success
factors and key performance indicators by compiling information from
multiple sources and tailoring it meet us


1G Ans✓✓✓ The original analog cell phone network with speeds of 9.5
Kbps


2G Ans✓✓✓ The second generation cell phone network, digital
communications with speeds of up to 144Kbps


3D Printing Ans✓✓✓ Builds a three dimensional solid object from a
digital model, layer by layer through an additive process


3G Ans✓✓✓ The third generation cell phone and data network that
brought broadband to cell phones, with speeds of up to 11Mbps


4G Ans✓✓✓ The fourth generation cell phone and data network, with
speeds of up to 300Mbps


5G Ans✓✓✓ The upcoming fifth generation cell phone and data
network, with expected speeds of up to 20Gbps


Accessibility Ans✓✓✓ The varying levels that define what a user can
access, view, or perform when operating a system.

,AdWords Ans✓✓✓ Keywords that advertisers choose to pay for and
appear as sponsored links on search engine result pages


Agile Methodology Ans✓✓✓ A methodology for developing software
that aims for customer satisfaction through early and continuous delivery
of useful software components developed by an iterative process using
bare minimum requirements


Analysis Ans✓✓✓ In this SDLC phase the requirements are determined
and documented, processes are modeled, and a formal sign off generally
occurs


Analytical CRM Ans✓✓✓ A system that supports back-office
operations and strategic analysis and includes systems that do not deal
directly with customers


Analytical Information Ans✓✓✓ All organizational information used to
support managerial analysis and semistructured decisions


Analytics Ans✓✓✓ The science of fact based decision making


Artificial Intelligence (AI) Ans✓✓✓ A computer information system
that simulates human thinking and behavior such as the ability to reason
and learn

,Asset Tracking Ans✓✓✓ When a company places RFID tags on
expensive products or assets to gather data on the item's location with
little or no manual information


Attenuation Ans✓✓✓ The loss of network signal strength due to
distances or obstructions


Authentication Ans✓✓✓ A method of confirming user identities


Authorization Ans✓✓✓ The process of providing a user with
permission levels and abilities such as file access, hours of access and
amount of allocated storage space


Automation Ans✓✓✓ Computerizing manual tasks to make them more
efficient and effective and dramatically lowering operational costs


Availability Ans✓✓✓ The timeframes when a system is operational


Backup Ans✓✓✓ An exact copy of a system's information


Balanced Scorecard Ans✓✓✓ A management and measurement system
used to translate vision and strategy into specific tasks focused on
financials, customers, internal business processes, and learning and
growth

, Bandwith Ans✓✓✓ The maximum amount of data that can pass from
one point to another in a unit of time, measured in multiples of bits per
second


Behavioral Analytics Ans✓✓✓ Uses data about people's behaviors to
understand intent and predict future actions


Best Practices Ans✓✓✓ The most successful solutions or problem
solving methods that have been developed by a specific organization or
industry


Big Data Ans✓✓✓ A collection of large, complex data sets, both
structured and unstructured, which cannot be analyzed with traditional
database methods and tools


Big Data Ans✓✓✓ The collection of more and more data characterized
by velocity (speed of data creation and travel), volume (the quantity and
scale of data), variety (different forms of structured and unstructured
data) and veracity (the uncertainty of data from bias, noise, and
anomalies)


Binary Ans✓✓✓ The base 2 number system which is used by
computers for all operations. 0s and 1s.


Blog Ans✓✓✓ An online journal that allows users to post their own
comments, graphics, and video, also called a web log
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