UPDATED ACTUAL Exam Questions and
CORRECT Answers
Stages of the client-trainer relationship - CORRECT ANSWER - Action, Planning,
Investigation, Rapport
Rapport - CORRECT ANSWER - relationship marked by mutual understanding and trust
Investigation - CORRECT ANSWER - review client health and fitness data, any available
test results, medical clearance information, and clients goals and exercise history
Planning - CORRECT ANSWER - designs an exercise program in partnership with the
client, using both good listening and teaching skills.
Nonverbal communication components - CORRECT ANSWER - Voice quality, Eye
contact, Facial expression, Hand gestures and Body position
Personality Style - CORRECT ANSWER - individuals characteristics, thoughts, feelings,
attitudes, behaviors, and coping mechanisms
the "dominance scale" - CORRECT ANSWER - measures how strongly a person is driven
to influence the thinking and actions of others
the "sociability scale" - CORRECT ANSWER - measure of a persons tendency to express
feelings openly, and to be extroverted and outgoing with others
Deliberators - CORRECT ANSWER - more cognitive less affective, ask oriented,
methodical, favoring logic, objectivity, analysis, and accuracy, problem solvers, working alone or
in small groups, careful planner, interested in reducing the risk of the unknown, appear rigid,
formal and cautious, highly creative, but thorough and detail oriented
, Directors - CORRECT ANSWER - more cognitive less affective, action oriented
competitive, take charge dominant personalities, resourceful nd tell oriented, favoring team work
where they can define problems, identifiy solutions, formulate plans and goal, and delegate to
others to achieve results, appear insensitive, impatient, direct and unafraid to voice opinions,
poor listeners, as they proactively think ahead to problem solving
Collaborators - CORRECT ANSWER - more affective less cognitive, emotionally open,
relationship oriented favor relationships over results, amiable, warm, trusting and honest,
sociable, easy going, supportive and non dominant avoid unnecessary risks, slow to decide, non
confrontational, and sometimes exploited
Expressors - CORRECT ANSWER - more affective less cognitive, strong communicators,
highly motivational and persuasive, but impatient, overly ambitious, risk driven, favor incentive
and rewards, impulsive and lack discipline in completing projects
Deliberators-guidelines for working with different personality styles - CORRECT
ANSWER - supply information to support their need for detail, appeal o their need to be
right, believing that actions were clearly planned in detail, establish credibility with research and
supporting facts be well prepared, detail oriented and organized
Collaborators-guidelines for working with different personality styles - CORRECT
ANSWER - move carefull into the planning and action stages, informing clients that all
possible options have been explored and risks minimized, avoid being impatient, forceful and
pressing for rapid decisions, aloof or too formal, or disengaged
Directors-guidelines for working with different personality styles - CORRECT
ANSWER - appeal to clients need for action and problem solving, when planning, focus
on fats, exploring solutions and possible outcomes, be clear, concise, and business-like and
results and goal oriented avoid being too directive or forceful, as clients might become
argumentative
Expressors-guidelines for working with different personality styles - CORRECT
ANSWER - avoid being directive, unyielding, inflexible or too structured, too restrained