AQA GCSE (9-1) Business - Paper 1
Exam Questions and Answers 100%
Pass
Buffer stock - ✔✔A stock of raw materials held in reserve to protect the
production process from unforeseen shortages.
Customer loyalty - ✔✔The likelihood that past customers will continue to
buy from the business, enhanced by high quality customer service and/or
reward programmes.
Customer satisfaction - ✔✔Whether customers are pleased with the
goods/services they receive; whether they would purchase again.
Flow production - ✔✔Using a production line to make goods continuously
and in large numbers.
Inspection - ✔✔Testing/examining items to check that materials or items
conform to the specified requirements/standards.
Job production - ✔✔A method of creating a single product to meet an
individual order.
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, Just in case (JIC) - ✔✔Organising procurement to ensure that the
production process never runs out of stock, reducing the number of sales
lost due to insufficient raw materials.
Just in time (JIT) - ✔✔Organising the ordering of raw materials and
components to be delivered just before they will be used, reducing the
need for storage.
Logistics - ✔✔Managing the movement of supplies and products to ensure
the timely delivery of supplies to the production process and finished
products to customers.
Procurement - ✔✔The process of buying goods and services including
dealing with, demand, selection of suppliers, analysing and negotiating
prices, making the purchase & managing payments.
Product knowledge - ✔✔An in-depth understanding of the features, use
and application of the good/service that will enable the person selling it to
provide any information that
the purchaser wants before committing to buy.
Product recalls - ✔✔The withdrawal from sale by the manufacturer of a
defective or contaminated item.
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
Exam Questions and Answers 100%
Pass
Buffer stock - ✔✔A stock of raw materials held in reserve to protect the
production process from unforeseen shortages.
Customer loyalty - ✔✔The likelihood that past customers will continue to
buy from the business, enhanced by high quality customer service and/or
reward programmes.
Customer satisfaction - ✔✔Whether customers are pleased with the
goods/services they receive; whether they would purchase again.
Flow production - ✔✔Using a production line to make goods continuously
and in large numbers.
Inspection - ✔✔Testing/examining items to check that materials or items
conform to the specified requirements/standards.
Job production - ✔✔A method of creating a single product to meet an
individual order.
1
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
, Just in case (JIC) - ✔✔Organising procurement to ensure that the
production process never runs out of stock, reducing the number of sales
lost due to insufficient raw materials.
Just in time (JIT) - ✔✔Organising the ordering of raw materials and
components to be delivered just before they will be used, reducing the
need for storage.
Logistics - ✔✔Managing the movement of supplies and products to ensure
the timely delivery of supplies to the production process and finished
products to customers.
Procurement - ✔✔The process of buying goods and services including
dealing with, demand, selection of suppliers, analysing and negotiating
prices, making the purchase & managing payments.
Product knowledge - ✔✔An in-depth understanding of the features, use
and application of the good/service that will enable the person selling it to
provide any information that
the purchaser wants before committing to buy.
Product recalls - ✔✔The withdrawal from sale by the manufacturer of a
defective or contaminated item.
2
©JOSHCLAY 2024/2025. YEAR PUBLISHED 2024.
