SimChart 97
Mr. Caudill asks why he cannot just schedule an appointment with a vascular surgeon
himself. The medical assistant should respond with: - answer "Mr. Caudill, looks like
your insurance plan is a managed care plan. Managed care plans require a referral from
your PCP for your insurance to cover payment. We would hate for you to have to pay
that bill out of pocket with no coverage."
Mr. Caudill is concerned that he cannot choose his vascular surgeon provider. He has
heard complimentary reviews from friends regarding a provider that is outside of his
insurance network. How should the medical assistant explain the referral process to Mr.
Caudill? – answer
"I can cancel the referral if you like."
A referral is: - answer a transfer of specific care of the patient.
True or False? Mr. Caudill's new medication, Lipitor, needs to be added to his medical
records under medication management. - answer True
What would the medical assistant document as Mr. Caudill's chief complaint? - answer
Leg pain discomfort and cramping; tingling in feet.
What does the acronym SOAPE represent? - answer Subjective data, objective data,
assessment, plan, and evaluation
True or False? Mr. Caudill's reported blood glucose readings do not need to be entered
into his medical records. - answer False
True or False? Mr. Caudill's problem list does not need to be updated after this
appointment. - answer False
Mr. Caudill expresses concern over insurance coverage, transportation, and directions.
He has no family in the area to help him. The medical assistant schedules the vascular
appointment, contacts the patient's insurance company, and verifies coverage, reserves
transportation to and from the specialist's facility and gives Mr. Caudill a brochure with
the vascular specialist's name, contact information, directions, a map of the building and
images showing the office. The medical assistant is preforming as: - answer Patient
navigator
Dr. Walden wants Mr. Caudill to schedule with a dietician to help with his
hyperlipidemia. Mr. Caudill is worried; he has never seen a dietician before and
wonders if his insurance plan will cover the costs of the visits. He has no idea where the
dietician is located or how he will get there. The medical assistant should: - answer Help
Mr. Caudill asks why he cannot just schedule an appointment with a vascular surgeon
himself. The medical assistant should respond with: - answer "Mr. Caudill, looks like
your insurance plan is a managed care plan. Managed care plans require a referral from
your PCP for your insurance to cover payment. We would hate for you to have to pay
that bill out of pocket with no coverage."
Mr. Caudill is concerned that he cannot choose his vascular surgeon provider. He has
heard complimentary reviews from friends regarding a provider that is outside of his
insurance network. How should the medical assistant explain the referral process to Mr.
Caudill? – answer
"I can cancel the referral if you like."
A referral is: - answer a transfer of specific care of the patient.
True or False? Mr. Caudill's new medication, Lipitor, needs to be added to his medical
records under medication management. - answer True
What would the medical assistant document as Mr. Caudill's chief complaint? - answer
Leg pain discomfort and cramping; tingling in feet.
What does the acronym SOAPE represent? - answer Subjective data, objective data,
assessment, plan, and evaluation
True or False? Mr. Caudill's reported blood glucose readings do not need to be entered
into his medical records. - answer False
True or False? Mr. Caudill's problem list does not need to be updated after this
appointment. - answer False
Mr. Caudill expresses concern over insurance coverage, transportation, and directions.
He has no family in the area to help him. The medical assistant schedules the vascular
appointment, contacts the patient's insurance company, and verifies coverage, reserves
transportation to and from the specialist's facility and gives Mr. Caudill a brochure with
the vascular specialist's name, contact information, directions, a map of the building and
images showing the office. The medical assistant is preforming as: - answer Patient
navigator
Dr. Walden wants Mr. Caudill to schedule with a dietician to help with his
hyperlipidemia. Mr. Caudill is worried; he has never seen a dietician before and
wonders if his insurance plan will cover the costs of the visits. He has no idea where the
dietician is located or how he will get there. The medical assistant should: - answer Help
