First known crisis phone line - correct answer ✔National Save-a-Live League
(1906)
Coconaut Grove nightclub fire - correct answer ✔Dr. Erich Lindemann's
clinical assessment of survivors (1942)
Community Mental Health Centers Act of 1963 - correct answer ✔large
state-run asylums were replaced by community mental health centers
Where are the greatest number of frontline volunteers used? - correct answer
✔Staffing 24-hour suicide hotlines in major cities
More than 75% of all crisis centers in the US report that volunteer workers
outnumber professional staff by more than __ to __ - correct answer ✔6 to 1
Crisis intervention typically remains unrecognized by the public until
victims/victim advocates exert enough __, ___, or ___ pressure to cause
change - correct answer ✔legal, political, economic
As crisis agencies become crisis organizations, they gain ___, ___, and ___ -
correct answer ✔power, prestige, notoriety
Three major grassroots movements that helped shape crisis intervention into
an emerging specialty - correct answer ✔Alcoholics Anonymous (AA);
Vietnam Veterans, Women's movement during the 1970s
Large influx of crisis organizations from the ____s to _____s - correct answer
✔1970s-1990s
, What caused the large influx of crisis organizations in the 1970s-1990s? -
correct answer ✔recognition that immediate intervention is essential in
alleviating stress related to trauma
Crisis response grows from _____ efforts to _____ ______ as the need for
organization grows - correct answer ✔all-volunteer; bureaucratic institutions
Professional recognition within the helping fields - correct answer ✔Division
56: Trauma Psychology, American Psychology Association (2006)
Accreditation standards set by the Council for Accreditation of Counseling &
Educationally Related Programs (2009) and National Association of School
Psychologists (2010)
____ has a significant influence on public consciousness - correct answer
✔media
_______ brought war images into the public discourse - correct answer
✔Matthew Brady's Civil War photographs
In what positive and negative ways does real-time news coverage of crisis
events impact our perceptions of a small, interconnected world? - correct
answer ✔Positive: public recognition about crisis intervention
Negative: people may rush in to help haphazardly
What are the characteristics of an altruistic or therapeutic community? -
correct answer ✔disappearance of community conflicts, heightened internal
solidarity, charity, sharing, communal public works, and positive attitude