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Exam (elaborations)

Test Bank for Operations Management, 14th Edition by William Stevenson – Chapters 1–19

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Exam of 479 pages for the course Operations Management at Operations Management














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Uploaded on
July 19, 2024
File latest updated on
September 26, 2025
Number of pages
479
Written in
2023/2024
Type
Exam (elaborations)
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,
,1. Award:




Operations managers are responsible for assessing consumer wants and needs and selling and
promoting the organization's goods or services.


True

False




LearningObjective:
01-01 Define the
terms operations
management and
supply chain.

,Operations managers are not responsible for promoting goods/services. It is the marketing
functional area that is responsible for assessing consumer wants and needs and selling
and promoting the organization’s goods or services.

,3. Award:




Often, the collective success or failure of companies' operations functions will impact the ability of
a nation to compete with other nations.


True

False




A nation is often only as competitive as its companies.

, Learning Objective:
01-01 Define the
terms operations
management and
supply chain.




Companies are either producing goods or delivering services. This means that only one of the two
types of operations management strategies are used.


True

False




There are very few pure goods or pure services, so most companies sell product packages that
combine goods and services. Therefore, most production systems involve a blend of goods and
services.
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