SAD Test 1 Chapters 1 - 3
Transaction processing (TP) systems are inefficient because they process a set of
transaction-related commands individually rather than as a group. - ANS-False
Network administration includes hardware and software maintenance, support, and security. -
ANS-True
A mission-critical system is one that is unimportant to a company's operations. - ANS-False
Many companies find that a trend called empowerment, which gives employees more
responsibility and accountability, improves employee motivation and increases customer
satisfaction. - ANS-True
In an information system, data is information that has been transformed into input that is
valuable to users. - ANS-False
In a typical organizational model, top managers ____________ - ANS-Develop long-range
plans, called strategic plans, which define a company's overall mission and goal.
A(n) ________________ shows the data flows in and out of a system process. - ANS-Process
model
Structured analysis is called a(n) ________________ technique because it focuses on
processes that transform data into useful information. - ANS-Process-cenetered
Business support systems _________________. - ANS-provide job-related information support
to users at all levels of a company.
A(n) __________________ is the set of beliefs, rules, traditions, values, and attitudes that
define a company and influence its way of doing business. - ANS-Corporate culture
In a typical company organizational model, middle managers ____________. - ANS-provide
direction, necessary resources, and performance feedback to supervisors and team leaders.
A large concentration of servers working together is called a ____________. - ANS-Server farm
A(n) _____________ uses various symbols and shapes to represent data flow, processing, and
storage. - ANS-data flow diagram
, Structured analysis is a traditional system development technique that uses a series of phases
called the _______________, to plan, analyze, design, implement, and support information
systems. - ANS-Systems Development Life Cycle (SDLC)
Competition drives many information systems decisions. - ANS-True
Systems request seldom are aimed at improving service to users within a company. -
ANS-False
A strategic plan that stresses technology tends to create an unfavorable climate for IT projects
that extends throughout an organization. - ANS-False
Internal and External factors affect every business decision that a company makes, and IT
systems are no exception. - ANS-True
Economic activity has a negligible influence on corporate information management. - ANS-False
Of the measure of feasibility, a question such as "Will the new system require training for
users?" would help produce a system's _____________. - ANS-Operational feasibility
In a preliminary investigation report, the _______________ section is included in the report if
supporting information must be attached. - ANS-Appendix
Projects that provide the ______________ are assigned the highest priority when setting
priorities for the systems request. - ANS-Greatest benefit, at the lowest cost, in the shortest
amount of time.
_____________ includes ongoing support and maintenance costs , as well as acquisition costs.
- ANS-TCO (Total Cost of Ownership)
The objective of ___________ is to gather data about project usability, costs, benefits, and
schedules. - ANS-Fact-finding
Which of the following is an example of a tangible benefit? - ANS-An online package tracking
system that improves service and decreases the need for clerical staff.
To avoid the problem of _________, a project's scope should be defined as clearly as possible. -
ANS-Project creep
______________ planning is the process of identifying long-term organizational goals,
strategies, and resources. - ANS-Strategic
_____________ means that a proposed system will be used effectively after it has been
developed. - ANS-Operational Feasibility
Transaction processing (TP) systems are inefficient because they process a set of
transaction-related commands individually rather than as a group. - ANS-False
Network administration includes hardware and software maintenance, support, and security. -
ANS-True
A mission-critical system is one that is unimportant to a company's operations. - ANS-False
Many companies find that a trend called empowerment, which gives employees more
responsibility and accountability, improves employee motivation and increases customer
satisfaction. - ANS-True
In an information system, data is information that has been transformed into input that is
valuable to users. - ANS-False
In a typical organizational model, top managers ____________ - ANS-Develop long-range
plans, called strategic plans, which define a company's overall mission and goal.
A(n) ________________ shows the data flows in and out of a system process. - ANS-Process
model
Structured analysis is called a(n) ________________ technique because it focuses on
processes that transform data into useful information. - ANS-Process-cenetered
Business support systems _________________. - ANS-provide job-related information support
to users at all levels of a company.
A(n) __________________ is the set of beliefs, rules, traditions, values, and attitudes that
define a company and influence its way of doing business. - ANS-Corporate culture
In a typical company organizational model, middle managers ____________. - ANS-provide
direction, necessary resources, and performance feedback to supervisors and team leaders.
A large concentration of servers working together is called a ____________. - ANS-Server farm
A(n) _____________ uses various symbols and shapes to represent data flow, processing, and
storage. - ANS-data flow diagram
, Structured analysis is a traditional system development technique that uses a series of phases
called the _______________, to plan, analyze, design, implement, and support information
systems. - ANS-Systems Development Life Cycle (SDLC)
Competition drives many information systems decisions. - ANS-True
Systems request seldom are aimed at improving service to users within a company. -
ANS-False
A strategic plan that stresses technology tends to create an unfavorable climate for IT projects
that extends throughout an organization. - ANS-False
Internal and External factors affect every business decision that a company makes, and IT
systems are no exception. - ANS-True
Economic activity has a negligible influence on corporate information management. - ANS-False
Of the measure of feasibility, a question such as "Will the new system require training for
users?" would help produce a system's _____________. - ANS-Operational feasibility
In a preliminary investigation report, the _______________ section is included in the report if
supporting information must be attached. - ANS-Appendix
Projects that provide the ______________ are assigned the highest priority when setting
priorities for the systems request. - ANS-Greatest benefit, at the lowest cost, in the shortest
amount of time.
_____________ includes ongoing support and maintenance costs , as well as acquisition costs.
- ANS-TCO (Total Cost of Ownership)
The objective of ___________ is to gather data about project usability, costs, benefits, and
schedules. - ANS-Fact-finding
Which of the following is an example of a tangible benefit? - ANS-An online package tracking
system that improves service and decreases the need for clerical staff.
To avoid the problem of _________, a project's scope should be defined as clearly as possible. -
ANS-Project creep
______________ planning is the process of identifying long-term organizational goals,
strategies, and resources. - ANS-Strategic
_____________ means that a proposed system will be used effectively after it has been
developed. - ANS-Operational Feasibility
