Unit 5 - Meeting individual care and
support needs
Elaborate on the 6C's - correct answer-Care, Compassion, Competence, Communication,
Courage, Commitment
Elaborate on the care value "Care" - correct answer-Providing for the needs of a person
Elaborate on the care value "Commitment" - correct answer-Determination to improve care
Elaborate on the care value "Communication" - correct answer-Exchange of info
Elaborate on the care value "Compassion" - correct answer-Awareness of needs of others +
desire to help
Elaborate on the care value "Competence" - correct answer-Having ability to understand
needs by using your knowledge
Elaborate on the care value "Courage" - correct answer-Using personal strength and vision
to do right thing for people
How can a carer observe changes in individuals? - correct answer-Must be alert to changes
in a patient's condition
How do you utilise observation skills in H&SC? - correct answer-Observing changes in
individuals, monitoring children's development, other observations
What are "people skills"? - correct answer-Having empathy, patience, honesty, a sense of
humour, negotiable,
What are the different types of communication? - correct answer-Verbal and nonverbal
What are the skills and attributes required for developing relationships? - correct answer-The
6C's, people and communication skills, observation skills, dealing with dif situations
What are the two certainties required to have a job in H&SC? - correct answer-Skills and
personal attributes
What does it mean by "other observations" in terms of observational skills needed in H&SC?
- correct answer-Helps the service provider to note signs of abuse/negligence or to identify
areas of care that can be improved.
What is the worst case scenario of having poor communication skills in a job role of H&SC? -
correct answer-Death
support needs
Elaborate on the 6C's - correct answer-Care, Compassion, Competence, Communication,
Courage, Commitment
Elaborate on the care value "Care" - correct answer-Providing for the needs of a person
Elaborate on the care value "Commitment" - correct answer-Determination to improve care
Elaborate on the care value "Communication" - correct answer-Exchange of info
Elaborate on the care value "Compassion" - correct answer-Awareness of needs of others +
desire to help
Elaborate on the care value "Competence" - correct answer-Having ability to understand
needs by using your knowledge
Elaborate on the care value "Courage" - correct answer-Using personal strength and vision
to do right thing for people
How can a carer observe changes in individuals? - correct answer-Must be alert to changes
in a patient's condition
How do you utilise observation skills in H&SC? - correct answer-Observing changes in
individuals, monitoring children's development, other observations
What are "people skills"? - correct answer-Having empathy, patience, honesty, a sense of
humour, negotiable,
What are the different types of communication? - correct answer-Verbal and nonverbal
What are the skills and attributes required for developing relationships? - correct answer-The
6C's, people and communication skills, observation skills, dealing with dif situations
What are the two certainties required to have a job in H&SC? - correct answer-Skills and
personal attributes
What does it mean by "other observations" in terms of observational skills needed in H&SC?
- correct answer-Helps the service provider to note signs of abuse/negligence or to identify
areas of care that can be improved.
What is the worst case scenario of having poor communication skills in a job role of H&SC? -
correct answer-Death
