MIS Exam One fully solved graded A+

MIS Exam OneWhich of the following is the key business metric behind the technologies implemented by Kroger, as discussed in the chapter-opening case? - correct answer Higher customer satisfaction levels Journalist Thomas Friedman's description of the world as "flat" refers to the: - correct answer flattening of economic and cultural advantages of developed countries. The six important business objectives of information system investment include all of the following except: - correct answer employee morale A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives? - correct answer Survival Walmart exemplifies the power of information systems coupled with excellent business practices and supportive management to achieve which of the following? - correct answer Operational efficiency Verizon's implementation of a web-based digital dashboard to provide managers with real-time information, such as customer complaints, is an example of: - correct answer improved decision making Which business objective were competitors seeking when they rushed to provide ATMs after Citibank introduced the first ATMs in New York? - correct answer Survival All of the following describe the effects of globalization except: - correct answer increases in transaction costs. A firm that must invest in a new information system in order to comply with federal legislation is investing to achieve which of the following business objectives? - correct answer Survival