NAB CORE Practice Exam with 100% correct answers

If a medical device malfunctions, the Occupational Safety and Health Administration (OSHA) requires the administrator to report the incident to the: 2. manufacturing producer 2 Emergency exits must have which of the following components? 1. Exit access (lit corridor), exit door (locked from inside or outside), and exit discharge (access to street or public way) 2. Exit sign (must be lit), exit access (corridor), and exit (must be double doors) 3. Exit sign, exit access (lit corridor), and exit door (locked from outside) 4. Exit access (lit corridor), exit (must be double doors), and exit discharge (three feet of clear sidewalk) 1 Which of the following Occupational Safety and Health Administration (OSHA) violations is least likely to be associated with a fine? 1. Serious 2. Non-serious 3. De minimus 4. imminent danger 3 The administration of the budget by the administrator: 1. requires intervention by the governing body 2. is more costly than by staff 3. is a controlling function 4. is also part of the planning 1 Healthcare organizations are in the business of marketing: 1. assistance 2. compassion 3. wellness 4. services 4 A care recipient in a long-term care healthcare organization disagrees with management's decision regarding an aspect of care. The care recipient feels that is could adversely affect the health, safety, welfare, or rights of care recipients. The individual or group most responsible for acknowledging, investing, and resolving the concern is the: 1. ombudsman 2. social worker 3. care recipient council president 4. governing body 2 Stakeholders are defined as: 1. any constituent group that has an interest in what outcomes the organization procedures 2. the individuals who have the most to lose financially if the organization closes 3. any group of investors who own stock in the organization 4. the staff, physicians, and local groups who want to see the organization succeed 3 The purpose of a corporate compliance plan is to: 1. reduce fraud and abuse and to establish internal controls for responsible organization conduct 2. avoid charges of price-fixing and the violation of federal anti-kickback statutes 3. identify the corrective steps necessary for the removal of quality indicator flags from a healthcare organization's profile 4. establish policies and procedures for conducting criminal background checks on all officers and directors 1 The primary benefits of management by walking around are: 1. listening, teaching, and facilitating 2. evaluating, controlling, and planning 3. listening, planning, and organizing 4. directing, evaluating, and innovating 3 What function of the management process includes gathering information and input? 1. Directing 2. Decision-making 3. Controlling 4. Organizing 4 Management by walking around is an approach that allows the administrator to: 1. see first-hand the needs of the care recipient 2. control the staff in order to minimize care recipient and family complaints 3. ensure the healthcare organization's license is not in jeopardy due to regulatory compliance 4. innovate new approaches and physical plant improvements to enhance public relations 1 Bylaws are defined as: 1. corporate duties delegated to the administrator 2. state laws establishing the healthcare organization's scope of practice 3. adopted rules governing the internal affairs of an organization 4. the rules whereby a corporation is created under the laws of a state 3 Another term for articles of incorporation is: 1. charter 2. by-laws 3. constitution 4. governing rules 1 The law may hold the organization liable for the fort committed by each of the following individuals except an: 1. independent contractor 2. employed attending physician 3. administrator 4. officer of the late organization 1 A comprehensive decision-making process based on future predictions that establishes the blueprint for a healthcare organization strategy is: 1. the best way to establish day-to-day staffing needs 2. an effective process in analyzing market conditions 3. an effective tool to create a mission statement 4. the purpose of planning 2 The style of leadership that encourages and values the input of staff is known as: 1. democratic leadership 2. participative leadership 3. autocratic leadership 4. directional leadership 2 Procedures are best defined as: 1. step-by-step instructions for how a specific task is to be carried out 2. statements that contain some degree of freedom with further interpretation needed 3. operational statements that are handed down from the governing body to the administrator 4. statements that are governed by the caregiver council 1 The term ethics deals with: 1. the proper procedure and protocol between purchasing department vendors 2. the decision-making process of determining the ultimate values and standards by which we judge our actions 3. the ombudsman process of advocating and conveying a care recipient concerns to management 4. personality conflicts between co-workers and/or between staff and management 2 Principles that reflect the moral foundation and guiding ideology of an organization are best described as its: 1. philosophy 2. mission 3. vision 4. values 4 When a family is being interviewed regarding a provision of services, the first course of action should be to: 1. discuss the healthcare organization's rate structure 2. inquire about the potential care recipient's needs 3. give tour of the healthcare organization 4. talk about the healthcare organization's strengths compared to the competition's 2 When marketing a healthcare organization, the market is considered to be all of the individuals: 1. living within an established radius of the healthcare organization 2. enrolled in the Medicaid or Medicare programs 3. with a demand for their service of product 4. discharging from an acute care hospital 3 Ethics are the beliefs or attitudes that make up which kind of organizational values? 1. Humanitarian 2. Religious 3. Moral 4. Civic 3 A cognitive care recipient, whose spouse is living, does not have an advance directive or a Do Not Resuscitate (DNR) order. The care recipient's daughter has financial Power of Attorney, and the son has Healthcare of Power of Attorney. A DNR order can be authorized by the: 1. care recipient's son 2. care recipient 3. care recipient's spouse 4. physician 1