GRI Brokerage Exam – Questions & Detailed Answers
Over the years, the Code of Ethics has grown and changed, but it has
maintained the basic premise on which it was written: ✔️Ans -
SERVICE TO THE PUBLIC.
The structure of the Code of Ethics includes: ✔️Ans - Preamble,
Articles 1-9, is based on the Golden Rule, ALL OF THE ABOVE
The Code of Ethics is reviewed how frequently? ✔️Ans - ANNUALLY
Which of the following is not true regarding implementation of the Code of
Ethics? ✔️Ans - Keep a current copy of the COE in your office,
Read the updated COE annually when it becomes available,
Refer to the COE periodically or for guidance about the best way to
proceed,
Share it with others as appropriate,
THERE WILL BE AN OBVIOUS WRONG CHOICE
TREC investigates all except: ✔️Ans - Brokers, Salespersons,
Inspectors, Timeshares, APARTMENT OWNERS
TRUE OR FALSE? Ombudsman services are offered at the point of inquiry
when a party first calls in with a complaint before the parties go to
mediation or hearing. ✔️Ans - TRUE
Regarding anonymous complaints: ✔️Ans - The grievance tribunal will
process an anonymous complaint provided there is sufficient
documentation of the violation.
If the violation involves an Article listed in the citation schedule, it may be
cited.
If not in the citation schedule, the complaint will be dismissed.
The same procedures for hearings follow for anonymous complaints,
except if the respondent denies the citation, and there is enough evidence
for a hearing, the tribunal takes the place of the complainant at the hearing
for anonymity.
ALL OF THE ABOVE
, Ethics complaints can be filed by: ✔️Ans - a client, the public, a Realtor
or ALL OF THE ABOVE
Ethics complaints must be filed within: ✔️Ans - 180 DAYS OF THE
DISCOVERY OF THE FACTS OF THE CASE.
Which is not a part of a hearing's due process? ✔️Ans - Receive a copy
of the complaint,
Be allowed to present evidence, witness, and testimony,
Have the right to an impartial hearing panel,
SOME OBVIOUS WRONG CHOICE
Which disciplinary action cannot result from a hearing? ✔️Ans - Letter
of warning
Additional Education
Fine not to exceed $5000
REVOCATION OF LICENSE
T/F: When a complaint is filed, TAR notifies the REALTOR's broker along
with the respondent ✔️Ans - TRUE
The TDTPA is intended to protect consumers against: ✔️Ans - False
and misleading practices,
Unconscionable actions,
Breaches of warranty,
ALL OF THE ABOVE
Under TDTPA, agents are prohibited from misrepresenting that: ✔️Ans
- Goods and services have characteristics, uses or benefits that they don't
have,
Something is new when it is not,
Not disclosing material facts,
ALL OF THE ABOVE
Before filing a lawsuit under TDTPA, a consumer must give how many days
of written notice to the defendant? ✔️Ans - 60
Over the years, the Code of Ethics has grown and changed, but it has
maintained the basic premise on which it was written: ✔️Ans -
SERVICE TO THE PUBLIC.
The structure of the Code of Ethics includes: ✔️Ans - Preamble,
Articles 1-9, is based on the Golden Rule, ALL OF THE ABOVE
The Code of Ethics is reviewed how frequently? ✔️Ans - ANNUALLY
Which of the following is not true regarding implementation of the Code of
Ethics? ✔️Ans - Keep a current copy of the COE in your office,
Read the updated COE annually when it becomes available,
Refer to the COE periodically or for guidance about the best way to
proceed,
Share it with others as appropriate,
THERE WILL BE AN OBVIOUS WRONG CHOICE
TREC investigates all except: ✔️Ans - Brokers, Salespersons,
Inspectors, Timeshares, APARTMENT OWNERS
TRUE OR FALSE? Ombudsman services are offered at the point of inquiry
when a party first calls in with a complaint before the parties go to
mediation or hearing. ✔️Ans - TRUE
Regarding anonymous complaints: ✔️Ans - The grievance tribunal will
process an anonymous complaint provided there is sufficient
documentation of the violation.
If the violation involves an Article listed in the citation schedule, it may be
cited.
If not in the citation schedule, the complaint will be dismissed.
The same procedures for hearings follow for anonymous complaints,
except if the respondent denies the citation, and there is enough evidence
for a hearing, the tribunal takes the place of the complainant at the hearing
for anonymity.
ALL OF THE ABOVE
, Ethics complaints can be filed by: ✔️Ans - a client, the public, a Realtor
or ALL OF THE ABOVE
Ethics complaints must be filed within: ✔️Ans - 180 DAYS OF THE
DISCOVERY OF THE FACTS OF THE CASE.
Which is not a part of a hearing's due process? ✔️Ans - Receive a copy
of the complaint,
Be allowed to present evidence, witness, and testimony,
Have the right to an impartial hearing panel,
SOME OBVIOUS WRONG CHOICE
Which disciplinary action cannot result from a hearing? ✔️Ans - Letter
of warning
Additional Education
Fine not to exceed $5000
REVOCATION OF LICENSE
T/F: When a complaint is filed, TAR notifies the REALTOR's broker along
with the respondent ✔️Ans - TRUE
The TDTPA is intended to protect consumers against: ✔️Ans - False
and misleading practices,
Unconscionable actions,
Breaches of warranty,
ALL OF THE ABOVE
Under TDTPA, agents are prohibited from misrepresenting that: ✔️Ans
- Goods and services have characteristics, uses or benefits that they don't
have,
Something is new when it is not,
Not disclosing material facts,
ALL OF THE ABOVE
Before filing a lawsuit under TDTPA, a consumer must give how many days
of written notice to the defendant? ✔️Ans - 60
