SOLUTIONS
An air conditioning technician is working in the basement of a large B37public
building. The technician notices several unsafe and dangerous conditions. Of
the following conditions that are noticed, which is the most dangerous and
should be reported immediately?
A: Gas leaking from a cracked pipe
B: An open sewer drain connection
C: The basement is unlighted
D: None of these are the technician's business ✔️Ans - A: Gas leaking from
a cracked pipe
A service technician is returning home at 3 a.m. after completing an
emergency service call. She notices heavy smoke coming out of the top floor of
a building. Which of the following should she do?
A: Make certain there is a fire
B: Enter the building and warn the occupants
C: Call the fire department
D: Attempt to extinguish the fire before it gets out of control ✔️Ans - C:
Call the fire department
An office worker frequently complains that his office is too cold or too warm.
The best action to take is to:
A: Ignore his complaints because they come from a habitual crank.
B: Inform the office worker that the air conditioning system was designed by
an engineer who failed miserably and you are unable to make a poorly
designed system operate to meet the needs of the occupants.
, C: Investigate the problem and determine if an actual temperature control
problem exists.
D: Pretend to make an adjustment at the thermostat and inform the office
worker that the problem has been solved. ✔️Ans - C: Investigate the
problem and determine if an actual temperature control problem exists.
A technician is taking evening classes in air balancing at the local college and
needs photocopies of his project to distribute to others in the class this
evening. The technician is on a service call in the office building of a long term
customer and there are copy machines on every floor. Given the following
options, what should the technician do?
A: Find a copy machine that is not occupied, is in a remote area of the building
and quickly make his copies.
B: Locate someone who knows him and ask if he can make copies of his
project.
C: Pretend he is making copies of paperwork related to his work for that
customer and just make the copies.
D: Make his copies and leave some money on the machine. ✔️Ans - B:
Locate someone who knows him and ask if he can make copies of his project.
While you are working at a construction site an electrician working nearby
asks you to help him move a pallet of electrical materials. Of the following, the
best action for you to take is:
A: Inform the electrician that moving electrical materials is not the job of a
sheet metal installer and he should do it himself or find another electrician.
B: Help the electrician move the pallet and return to your own work.
C: Tell the electrician you will help him after you complete your own work.