COBIT5 EXAM STUDY GUIDE

COBIT5 Principles (5) - Answer- 1. Meeting stakeholder needs 2. Covering the enterprise end-to-end 3. Applying a single integrated framework 4. Enabling a holistic process 5. Separating governance from management Categories of Enablers (7) - Answer- Principles, Policies, and Frameworks Processes Organizational Structures Culture, Ethics, and Behavior Information Services, Infrastructure, and Applications People, Skills, and Competencies Value Creation (definition) - Answer- Realizing benefits at an optimal resource cost while optimizing risk. Goals Cascade (4 steps) - Answer- Step 1. Stakeholder drivers influence stakeholder needs Step 2. Stakeholder needs cascade to enterprise goals Step 3. Enterprise goals cascade to IT-related goals Step 4. IT-related goals cascade to enabler goals Goals / Balanced Score Card [BSC] Dimensions (4) - Answer- Financial Customer Internal Learning and growth Enterprise Goals - Financial (1-5) - Answer- 1. Stakeholder value of business investments 2. Portfolio of competitive products and services 3. Managed business risk (safeguarding of assets) 4. Compliance with external laws and regulations 5. Financial transparency Enterprise Goals - Customer (6-10) - Answer- 6. Customer-oriented service culture 7. Business service continuity and availability 8. Agile responses to changing business environment 9. Information-based strategic decision making 10. Optimization of service delivery costs