Test Bank for Organizational Behaviour, 9th Canadian Edition by Nancy Langton

Organizational Behaviour, Ninth Canadian Ed., 9ce (Langton) Test Bank

Chapter 01: What is Organizational Behaviour?

1. Lack of interpersonal skills is the top reason why some employees fail to be promoted.
a True
b False

Difficulty: 1
QuestionID: 1-1
Topic: Module—1.1 The Importance of Interpersonal Skills
Skill: recall

Answer: a. True

2. Social relationships among workers and supervisors are strongly discouraged in order to maintain
organizational chain of command.
a True
b False

Difficulty: 2
QuestionID: 1-2
Topic: Module—1.1 The Importance of Interpersonal Skills
Skill: recall

Answer: b. False

3. OB is considered to be an area of knowledge that is most useful for executives and managers as they
are the ones who are responsible for employees overall.
a True
b False

Difficulty: 2
QuestionID: 1-3
Topic: Module—1.2 Defining Organizational Behaviour
Skill: recall

Answer: b. False

4. The term organization generally refers to business firms but excludes government, social service
agencies and other public organizations.
a True
b False

Difficulty: 2
QuestionID: 1-4
Topic: Module—1.2 Defining Organizational Behaviour
Skill: recall
1