EMD Dispatcher Test: Questions/Answers
The ¥ symbol in the "Go To" column of a Chief Complaint Protocol directs you
to? Correct Ans - Send and go to PDIs (post dispatch instructions)
When using Protocol 22 (Inaccessible Incident/Other Entrapment), which of
the following body parts is considered peripheral?
Abdomen, hand, upper leg, or head Correct Ans - Hand
A second-party caller reports that his 17 year-old friend was stabbed during a
fight. During Case Entry, the caller reports that the patient is awake and
breathing. Key question finds: serious bleeding, completely alert, stabbed in
abdomen, one wound, and just happened
What is the most appropriate Determinant code? Correct Ans - 27-D-
4S (central stab wound)
Use of the agonal breathing detector is NOT necessary when uncertain
breathing or ineffective breathing is associated with unconsciousness
Correct Ans - True (breathing)
The head-tilt is only recognized method of airway control in the PAI dispatch
environment Correct Ans - True (airway)
A second-party caller is report that her 11 year-old son burned his hand and
arm when a recreational firework went off in his hand. Key questioning finds:
completely alert, nothing currently burning or smoldering, no difficulty
breathing, happened 10 mins ago, hand and arm burned (no other injuries
reported)
What is the most appropriate Determinant code? Correct Ans - 7-A-
1W (burns <18% of body, w/fireworks)
A second-party caller reports that his 52 year-old wife is complaining of
abdominal pain. Key questioning finds: completely alert, breathing effectively,
has never been diagnosed with an aortic aneurysm, nearly fainted trying to
get out of bed, has pain below the naval (belly button)
What is the most appropriate Determinant code? Correct Ans - 1-C-3
(fainting or near fainting greater than or equal to 50)
, What is the best definition for "repetitive persistence"? Correct Ans - A
calming technique in which the call taker repeats a phrase verbatim using a
firm but caring tone. The phrase should contain both an action and a reason
for the action.
in response to Case Entry Question 3, the caller reports that are 34 year-old
husband accidentally set himself on fire while using gasoline to ignite a
campfire. The man is still on fire, what should you do next? Correct Ans -
Immediately initiates 7-E-1 (person on fire) response and provide Case Entry
PDIs a and f
In response to Case Entry Question 3, a 10 year-old caller reports that he
believes his 16 year-old sister has drowned. She is currently at the bottom of
the family swimming pool. What should you do next? Correct Ans -
Send 14-E-2 (drowning under water domestic rescue), provide Case Entry
PDIs a and c, and then returning to questioning
A second-party caller reports that his 12 year-old son injured his hip playing
football. There is no bleeding, and the patient is completely alert and
breathing normally. The caller reports that the injury occurred last night (over
10 hours ago) , but the boy just woke up and is complain that he can barely
walk because of the pain. What is the most appropriate Determinant code?
Correct Ans - 30-A-3 (nom recent greater than or equal to 6 hrs without
prior symptoms)
You are using the Stroke Diagnostic Tool. The caller reports: slight difference
in smile, one arm higher than other (both raised but unequal), said "the early
bird catches the worm" correctly
This should be considered...? Correct Ans - String evidence of a stroke
Most emergency callers are uncooperative or hysterical. Correct Ans -
False, many are relational and cooperative
A second-party caller reports that a 28 year-old female has just been struck by
lightning. The patient is currently unconscious and NOT breathing at all. What
pathway should be selected on Protocol C, Panel 4? Correct Ans -
Ventilations (V) 1st
The ¥ symbol in the "Go To" column of a Chief Complaint Protocol directs you
to? Correct Ans - Send and go to PDIs (post dispatch instructions)
When using Protocol 22 (Inaccessible Incident/Other Entrapment), which of
the following body parts is considered peripheral?
Abdomen, hand, upper leg, or head Correct Ans - Hand
A second-party caller reports that his 17 year-old friend was stabbed during a
fight. During Case Entry, the caller reports that the patient is awake and
breathing. Key question finds: serious bleeding, completely alert, stabbed in
abdomen, one wound, and just happened
What is the most appropriate Determinant code? Correct Ans - 27-D-
4S (central stab wound)
Use of the agonal breathing detector is NOT necessary when uncertain
breathing or ineffective breathing is associated with unconsciousness
Correct Ans - True (breathing)
The head-tilt is only recognized method of airway control in the PAI dispatch
environment Correct Ans - True (airway)
A second-party caller is report that her 11 year-old son burned his hand and
arm when a recreational firework went off in his hand. Key questioning finds:
completely alert, nothing currently burning or smoldering, no difficulty
breathing, happened 10 mins ago, hand and arm burned (no other injuries
reported)
What is the most appropriate Determinant code? Correct Ans - 7-A-
1W (burns <18% of body, w/fireworks)
A second-party caller reports that his 52 year-old wife is complaining of
abdominal pain. Key questioning finds: completely alert, breathing effectively,
has never been diagnosed with an aortic aneurysm, nearly fainted trying to
get out of bed, has pain below the naval (belly button)
What is the most appropriate Determinant code? Correct Ans - 1-C-3
(fainting or near fainting greater than or equal to 50)
, What is the best definition for "repetitive persistence"? Correct Ans - A
calming technique in which the call taker repeats a phrase verbatim using a
firm but caring tone. The phrase should contain both an action and a reason
for the action.
in response to Case Entry Question 3, the caller reports that are 34 year-old
husband accidentally set himself on fire while using gasoline to ignite a
campfire. The man is still on fire, what should you do next? Correct Ans -
Immediately initiates 7-E-1 (person on fire) response and provide Case Entry
PDIs a and f
In response to Case Entry Question 3, a 10 year-old caller reports that he
believes his 16 year-old sister has drowned. She is currently at the bottom of
the family swimming pool. What should you do next? Correct Ans -
Send 14-E-2 (drowning under water domestic rescue), provide Case Entry
PDIs a and c, and then returning to questioning
A second-party caller reports that his 12 year-old son injured his hip playing
football. There is no bleeding, and the patient is completely alert and
breathing normally. The caller reports that the injury occurred last night (over
10 hours ago) , but the boy just woke up and is complain that he can barely
walk because of the pain. What is the most appropriate Determinant code?
Correct Ans - 30-A-3 (nom recent greater than or equal to 6 hrs without
prior symptoms)
You are using the Stroke Diagnostic Tool. The caller reports: slight difference
in smile, one arm higher than other (both raised but unequal), said "the early
bird catches the worm" correctly
This should be considered...? Correct Ans - String evidence of a stroke
Most emergency callers are uncooperative or hysterical. Correct Ans -
False, many are relational and cooperative
A second-party caller reports that a 28 year-old female has just been struck by
lightning. The patient is currently unconscious and NOT breathing at all. What
pathway should be selected on Protocol C, Panel 4? Correct Ans -
Ventilations (V) 1st
