IAHSS BASIC TRAINING FOR HEALTHCARE SECURITY OFFICERS EXAM QUESTIONS WITH ALL CORRECT ANSWERS

IAHSS BASIC TRAINING FOR HEALTHCARE SECURITY OFFICERS EXAM QUESTIONS WITH ALL CORRECT ANSWERS Which of the following is NOT one of the classifications of healthcare organizations? A. Proprietary or for-profit B. Not for-profit C. Government-supported D. Individual healthcare - CORRECT ANSWERS D. INDIVIDUAL HEALTHCARE is NOT one of the classifications of healthcare organizations. Which of the following is NOT a risk issue for healthcare? A. Drugs are used and stored in the facility B. Mostly female staff C. High percentage of technical and professional staff D. Publicly accessible and many doors must remain open - CORRECT ANSWERS C. HIGH PERCENTAGE OF TECHNICAL AND PROFESSIONAL STAFF is NOT a risk issue for healthcare. Which of the following is usually at the top of the organizational chart? A. Board of directors B. Department leaders C. Assistant Administrators D. Vice Presidents - CORRECT ANSWERS A. BOARD OF DIRECTORS is usually at the top of the organizational chart. Which of the following statements best describes employees? A. Medical staff contracted by the facility B. All staff directly employed by the facility C. Volunteers who donate their time D. Contracted persons - CORRECT ANSWERS B. ALL STAFF EMPLOYED DIRECTLY BY THE FACILITY best describes employees. Security uses senior management's endorsement to build what kind of a program? A. Strong and effective B. A program that works in a small part of the facility C. Generally effective D. Strong and simple - CORRECT ANSWERS A. Security uses senior management's endorsement to build a STRONG AND EFFECTIVE program. How should friendships and inter-personal relationships between security officers and staff members from other departments be treated? A. Discouraged B. Encouraged C. Encouraged, but monitored D. Encouraged, but security staff educated about ethics and avoiding favoritism - CORRECT ANSWERS D. Friendships and inter-personal relationships between security officers and staff members from other departments should be ENCOURAGED, BUT SECURITY STAFF EDUCATED ABOUT ETHICS AND AVOIDING FAVORITISM. Which of the following allows a department to assess its cost-effectiveness within an organization? A. Crime analysis B. Risk assessment C. Benchmarking D. Evaluation surveys - CORRECT ANSWERS C. BENCHMARKING allows a department to assess its cost-effectiveness within an organization. What must the primary overriding concern of any security department be? A. Its image B. The safety and well-being of anyone in the facility. C. The goals and mission of the entity employing the security services D. Cost-effectiveness - CORRECT ANSWERS B. The safety and well-being of anyone in the facility must the primary overriding concern of any security department . Which of the following are skills a security professional should have and use at all times? A. Good observation skills B. Good communications skills C. Tolerance D. All of the Above - CORRECT ANSWERS D. ALL OF THE ABOVE: A security professional should have and use GOOD OBSERVATION SKILLS, GOOD COMMUNICATIONS SKILLS AND TOLERANCE at all times. Why are vendors potentially a high security risk to a healthcare facility? A. Vendors often have access to sensitive areas yet staff of the healthcare organization may know very little about vendors' backgrounds B. Vendors typically drive large vehicles that can conceal large amounts of stolen property or contraband. C. Competing vendors may clash at a facility D. Vendors may be bringing in high-demand products that could be targeted for theft. - CORRECT ANSWERS A. Vendors are potentially a high security risk to a healthcare facility because VENDORS OFTEN HAVE ACCESS TO SENSITIVE AREAS YET STAFF OF THE HEALTHCARE ORGANIZATION MAY KNOW VERY LITTLE ABOUT VENDORS' BACKGROUNDS.