TICO Module 3 Exam Questions With Complete Solution

TICO Module 3 Exam Questions With Complete Solution Representation - CORRECT ANSWER a presentation of fact made in person, electronically, or in print in order to induce someone to act or enter into a contract. Examples of representations include: - CORRECT ANSWER oral presentations, advertisements, brochures, and websites. Section 31 of the Regulation - CORRECT ANSWER Registrants must ensure that any representations made on their behalf comply with the Act and Regulation. Therefore, all registrants must understand what is acceptable under the legislation. Written representations obligations - CORRECT ANSWER examples such as newspaper advertisements, brochures, or websites, must contain the registrant's business name, address, and registration number. Residential phone numbers should not be included in written representations. Oral representations obligations - CORRECT ANSWER (for example, a sales presentation) do not have to include the registrant's business name, address, and registration number Time and space limitations apply to: - CORRECT ANSWER A representation displayed on a billboard or bus board or made through any other medium with similar time or space limitations Time and space limitations are not required to: - CORRECT ANSWER include a registrant's business name, address, and registration number. Registrants should not assume that something is a limited medium unless: - CORRECT ANSWER TICO has specifically stated that the medium has time or space limitations. For all forms of representation, any statement made about price must be: - CORRECT ANSWER clear, comprehensible, and prominent Prices can be shown in three ways. They are: - CORRECT ANSWER as a total price, including all fees, levies, service charges, and surcharges; as a base price plus a total for all fees, levies, service charges, and surcharges; or as a base price plus an itemized list of all fees, levies, service charges, and surcharges. What does not need to be included in a price representation? - CORRECT ANSWER provincial retail sales tax (PST), federal Goods and Services Tax (GST) and Harmonized Sales Tax (HST). Representations must also include a comment about: - CORRECT ANSWER any conditions that affect or limit the price offered, regardless of the time or space limitations of the medium used. Where a base price plus tax option is used in a representation, the total amount of these charges must be: - CORRECT ANSWER printed adjacent or near the base price. The total price cannot be put in the: - CORRECT ANSWER fine print If the additional fees and charges are shown only in the fine print, it will: - CORRECT ANSWER not meet the legal requirements Section 33 of the Regulation - CORRECT ANSWER Price in representations it is not acceptable to show a price as: - CORRECT ANSWER open-ended, without an upper limit, because doing so could be misleading. There should be a reasonable description of the travel services being discussed and a statement that: - CORRECT ANSWER further information is available from a travel agent. The price of travel services referred to in a representation must be: - CORRECT ANSWER applicable at the time; must be in Canadian currency unless clearly indicated that it is otherwise; and must not refer to a previous price. When the names of air carriers, hotels and travel whole- salers, where applicable, are not disclosed in the representation that refers to a price and are not known and disclosed by the travel agent at the time of the sale: - CORRECT ANSWER the registrant shall disclose the names to all customers who have entered into an agreement with the registrant for those travel services when the information becomes available Section 34 of the Regulation - CORRECT ANSWER Information to be included in written representations Deposit and final payment requirements - CORRECT ANSWER This means amounts and due dates.