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Competition and Markets Authority (CMA) - ✔✔-The body responsible for strengthening business
competition and preventing and reducing anti-competitive activities.
Counterparties - ✔✔-People and organisations (eg companies) who lend money to and borrow from
financial intermediaries (ie financial institutions such as banks).
Credit Union - ✔✔-A mutual organisation (that is, owned by its members) that provides a range of
financial products to members, eg savings accounts and personal loans. Members of a credit union must
share a common bond, eg all work for the same employer or all work in the same district.
Divestment - ✔✔-The process of selling off parts of a company to make it smaller e.g. Lloyds sell-off that
created new TSB branches
Financial Conduct Authority (FCA) - ✔✔-The organisation that regulates financial firms providing services
to consumers, and maintains the integrity of the UK's financial markets.
Financial intermediary - ✔✔-A financial institution that facilitates the exchange of funds between savers
and spenders by taking in funds from savers and then lending those funds to borrowers and investors
Financial intermediation - ✔✔-The process of taking in deposits from those with a surplus and lending
those funds out of those who need to borrow
Financial Ombudsman Service (FOS) - ✔✔-An independent body set up by Parliament that settles
customer complaints about providers at no charge to consumers
Financial Policy Committee (FPC) - ✔✔-A part of the Bank of England that monitors and responds to risk
posed to the entire financial services market. Its focus on the whole market makes it a macro-prudential
authority.