Systems 3rd Edition by Wallace
1
,Introduction to Information Systems, 3e (Wallace)
Chapter 1 Information Systems and People
1) Information systems should meet compliance standards set by governments and other
regulatory agencies, which may change from time to time and also vary by country or state.
Answer: TRUE
AACSB: Information Technology
Chapter LO: 1: Describe the main roles that information systems play in organizations.
Difficulty: Easy
2) Commercially produced information systems are inept at handling back-office information
needs.
Answer: FALSE
AACSB: Information Technology
Chapter LO: 1: Describe the main roles that information systems play in organizations.
Difficulty: Easy
3) Information systems support data-driven decision making which draws on a large amount of
data to reveal important trends and patterns.
Answer: TRUE
AACSB: Information Technology
Chapter LO: 1: Describe the main roles that information systems play in organizations.
Difficulty: Easy
4) Business intelligence refers to all the information available to managers from sources beyond
the organization's own information systems.
Answer: TRUE
AACSB: Information Technology
Chapter LO: 1: Describe the main roles that information systems play in organizations.
Difficulty: Easy
5) The development and application of innovative information systems improve the operations of
an organization; however, they do not lead to any competitive advantage.
Answer: FALSE
AACSB: Information Technology
Chapter LO: 1: Describe the main roles that information systems play in organizations.
Difficulty: Easy
6) Binary code for SOS is an example of knowledge.
Answer: FALSE
AACSB: Information Technology
Chapter LO: 2: Compare the terms data, information, and knowledge, and describe three
characteristics that make information valuable.
Difficulty: Moderate
2
,7) The binary code for SOS is information and the word "HELP!!!" is knowledge.
Answer: TRUE
AACSB: Information Technology
Chapter LO: 2: Compare the terms data, information, and knowledge, and describe three
characteristics that make information valuable.
Difficulty: Easy
8) A news agency requires an immediate account of the casualties in an airplane accident for a
news alert. In this situation, a quick, approximate report is preferred rather than a detailed,
accurate report that requires considerable time to prepare.
Answer: TRUE
AACSB: Information Technology; Analytical Thinking
Chapter LO: 2: Compare the terms data, information, and knowledge, and describe three
characteristics that make information valuable.
Difficulty: Moderate
9) Timelines add value to information as a means of avoiding bias.
Answer: FALSE
AACSB: Information Technology; Analytical Thinking
Chapter LO: 2: Compare the terms data, information, and knowledge, and describe three
characteristics that make information valuable.
Difficulty: Easy
10) Fiber-optic cables, the coaxial cables used by cable TV companies, and the slender copper
telephone wiring common in homes are an important part of the infrastructure of information
systems.
Answer: TRUE
AACSB: Information Technology
Chapter LO: 3: Describe the four main components of an information system and the role that
each plays.
Difficulty: Moderate
11) Organizations implement information systems to support and streamline business processes,
but never to eliminate them.
Answer: FALSE
AACSB: Information Technology
Chapter LO: 3: Describe the four main components of an information system and the role that
each plays.
Difficulty: Moderate
12) E-discovery is one of the methods used to uncover corporate scandals.
Answer: TRUE
AACSB: Information Technology
Chapter LO: 3: Describe the four main components of an information system and the role that
each plays.
Difficulty: Easy
3
, 13) Analysts can use software to simulate business processes and conduct "what if" experiments
to find innovative approaches that leverage the power of information systems.
Answer: TRUE
AACSB: Information Technology; Analytical Thinking
Chapter LO: 3: Describe the four main components of an information system and the role that
each plays.
Difficulty: Moderate
14) The study of information systems-how people, technology, processes, and data work
together-is referred to as management information systems.
Answer: TRUE
AACSB: Information Technology
Chapter LO: 4: Identify several research areas in the discipline of management information
systems (MIS).
Difficulty: Easy
15) The psychology of group dynamics invariably shifts positively when team members use
online tools to communicate.
Answer: FALSE
AACSB: Information Technology
Chapter LO: 4: Identify several research areas in the discipline of management information
systems (MIS).
Difficulty: Easy
16) In certain situations, such as fund-raising for an NGO, information systems are not useful.
Answer: FALSE
AACSB: Information Technology
Chapter LO: 5: Provide examples of how business, nonprofit, and government managers, as well
as information technology departments, depend on information systems knowledge.
Difficulty: Easy
17) The chief information officer (CIO) heads the IT department in most organizations.
Answer: TRUE
AACSB: Information Technology
Chapter LO: 5: Provide examples of how business, nonprofit, and government managers, as well
as information technology departments, depend on information systems knowledge.
Difficulty: Easy
18) Disconnects in communication between IT staff and others in the organization often arise
because of the jargon barrier.
Answer: TRUE
AACSB: Information Technology
Chapter LO: 5: Provide examples of how business, nonprofit, and government managers, as well
as information technology departments, depend on information systems knowledge.
Difficulty: Easy
4