Summary WESTERN GOVERNORS UNIVERSITY | C768 Technical Communication Task 1

WESTERN GOVERNORS UNIVERSITY | C768 Technical Communication Task 1-C768 Technical Communication Task 1-Audience Analysis Knowing your audience is important to implementing a new procedure or process. Gauging the audience’s level of knowledge of the subject matter is also essential to understanding how to communicate clearly with them. The reader’s position in the hierarchy of the company, job duties, and opportunities for professional growth should also be taken into consideration as these factors play into the audience’s motivation to understand additional information. Tailoring the presentation of information to different audiences by considering demographics, culture, language, and education level is also imperative to making sure the correct message is being received by each specific audience and tailored towards their personal preferences. Since technical documents are typically not meant to be read in the same style that we read textbooks or novels, it is often best to tailor these documents by highlighting key details and summarizing when possible. Audience 1 This audience has a technical professional background and they have experience in the IT field. Although they have varying levels of technical proficiency, they will at least have a basic knowledge of the information being discussed. Technical terms can be incorporated into the presentation without having to define basic terms used in the industry (ex: names of programming languages, frameworks, version control, etc.). Of course, because there are varying levels of knowledge and experience, some terms will be defined in more detail when necessary.