COMPREHENSIVE STUDY GUIDE, PRACTICE
QUESTIONS, CORRECT ANSWERS AND
EXAM PREP
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Updated 2026 Questions and Answers
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, Things a firm should do in marketing Analyze needs
Predict wants
Estimate demand
Determine where
Estimate price
Decide promotion
Estimate competition
Provide service
What are the universal marketing functions? Buying
Selling
Transporting
Storing
Standardization & Grading
Financing
Risk Taking
Market Information
Customer Value The Benefits and the Costs of obtaining the benefits
(Customer may not dwell on value)
What are the 5 C's Customers (Consumers)
Company
Collaborators
Competitors
Contex
Customers Non-business buyers
Consumers Business buyers
5 C: Customer Potential buyers with wants and needs that a company aims to fulfill with its offerings
5 C: Company Organization or business unit providing certain goods or services
(Look internal to define positioning, messaging, differentiators, capabilities, etc)