230 QUESTIONS AND CORRECT ANSWERS | VERIFIED SOLUTIONS |
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Management functions - ✔✔✔ Correct Answer > Activities directly associated with
accomplishing an organization's mission. Includes: planning, organizing, directing,
controlling, staffing.
Planning - ✔✔✔ Correct Answer > Process of setting objectives and determining how
those objectives are to be achieved in an uncertain future. The management
function concerned with guiding the activities of employees in the appropriate
direction.
Organizing - ✔✔✔ Correct Answer > Process of determining how resources are
allocated and prepared to accomplish an organization's mission.
Staffing - ✔✔✔ Correct Answer > Involves the recruitment, selection, training,
evaluating, and other functions related to the utilization of human resources.
Some consider this a part of organizing.
Controlling - ✔✔✔ Correct Answer > Process of ascertaining whether organizational
objectives have been achieved and if not, determining what actions should be
taken to achieve them in the future.
,Henry Gantt - ✔✔✔ Correct Answer > Worked with Taylor. Developed chartig method
to schedule workers across a series of tasks (to complete a project). Gantt charts
are a precursor to today's PERT technique (program evaluation review technique).
Frank Gilbreath - ✔✔✔ Correct Answer > Used time and motion studies to maximize
efficiency and effectiveness. Early advocate of scientific management. Was the guy
who was the father/central figure in Cheaper by the Dozen.
Three types of authority - ✔✔✔ Correct Answer > 1. Rational, legal authority
(depends on position) 2. Traditional authority (depends on legitimacy of person in
command) 3. Charismatic authority (depends on belief and trust of followers)
Human resource theory - ✔✔✔ Correct Answer > Managing as people rather than a
resource like money or time.
Hawthorne Studies - ✔✔✔ Correct Answer > Set of experiments that examined the
effects of workers' physical environment on their productivity. Showed the
importance of the social systems in a work group and the impact of behavioral
factors on productivity.
Elton Mayo - ✔✔✔ Correct Answer > Theorized that workers would be more
productive if managers SEEMED more concerned about them.
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Administration and organization management - ✔✔✔ Correct Answer > How
managers manage and organizations structured.
, Classical management - ✔✔✔ Correct Answer > Developed in the early 1900s;
consists of scientific management, administration and organization management,
human resources, and quality management.
Scientific management - ✔✔✔ Correct Answer > "One best way" method, is the basis
for TQM.
Frederick Taylor - ✔✔✔ Correct Answer > Considered the father of scientific
management. Did time and motion studies and applied engineering principles to
the work done on the factory floor.
Directing/leading - ✔✔✔ Correct Answer > Proces of making decisions about how to
influence people's behavior and then carrying out those decisions.
Henri Fayol - ✔✔✔ Correct Answer > Clarified functions of management and refined
functions. Planning, organizing, commanding, coordinating, and controlling.
(Command and Coordination = Leadership)
Max Weber - ✔✔✔ Correct Answer > Defined bureaucracy as "the ideal or pure form
of organization"