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SECTION 1: Foundations of Organizational Behavior (8 questions)
Q1: Which field of study investigates the impact that individuals, groups, and
organizational structure have on behavior within organizations?
A. Strategic management
B. Organizational behavior [CORRECT]
C. Industrial engineering
D. Microeconomics
Correct Answer: B
Rationale: Correct because organizational behavior is the interdisciplinary field that
examines how people interact within groups and structures to improve
organizational effectiveness.
Q2: A manager believes that employees are inherently lazy and must be closely
supervised. This reflects which perspective of organizational behavior?
A. Humanistic perspective
B. Theory Y
C. Theory X [CORRECT]
D. Self-actualization perspective
Correct Answer: C
Rationale: Correct because McGregor's Theory X assumes employees dislike work,
avoid responsibility, and require coercion or control to perform.
Q3: Which evidence-based management approach relies most heavily on systematic
data collection and analysis?
A. Intuitive decision making
B. Systematic study [CORRECT]
C. Authority-based management
D. Traditional management
Correct Answer: B
,Rationale: Correct because systematic study uses scientific observation,
measurement, and data analysis to predict and explain behavior rather than relying
on intuition alone.
Q4: The contingency approach to organizational behavior suggests that:
A. There is one best way to manage all situations
B. Management principles are universal
C. Appropriate management practices depend on the specific situation and context
[CORRECT]
D. Human relations are secondary to productivity
Correct Answer: C
Rationale: Correct because the contingency perspective asserts that organizational
behavior theories and practices must adapt to situational variables such as
environment, technology, and workforce characteristics.
Q5: DATA QUESTION: A manufacturing firm tracks annual turnover rates by
department. Assembly has 32% turnover, Quality Control has 8%, and Engineering
has 12%. Which foundational OB concept should leadership investigate first to
address the Assembly department disparity?
A. Organizational commitment and job satisfaction levels [CORRECT]
B. Market wage rates only
C. Employee IQ differences
D. Departmental physical location
Correct Answer: A
Rationale: Correct because significant turnover disparities across departments
typically reflect differences in job satisfaction, engagement, and organizational
commitment, which are core OB variables amenable to intervention.
Q6: Which discipline has contributed the least directly to the field of organizational
behavior?
A. Psychology
B. Sociology
C. Anthropology
D. Astronomy [CORRECT]
Correct Answer: D
Rationale: Correct because organizational behavior draws primarily from psychology,
sociology, anthropology, social psychology, and political science; astronomy does
not contribute to understanding human behavior in organizations.
, Q7: A company implements flexible work schedules after studying employee
productivity data. This demonstrates which OB application?
A. Human resource management
B. Evidence-based management [CORRECT]
C. Scientific management only
D. Bureaucratic control
Correct Answer: B
Rationale: Correct because evidence-based management involves making decisions
and implementing practices based on the best available scientific evidence and
organizational data.
Q8: Which level of analysis in organizational behavior focuses on interpersonal and
group dynamics?
A. Individual level
B. Group level [CORRECT]
C. Organizational systems level
D. Environmental level
Correct Answer: B
Rationale: Correct because the group level of analysis examines how people interact
in teams, including communication patterns, leadership, conflict, and group decision
making.
SECTION 2: Individual Behavior, Values, & Personality (10
questions)
Q9: Which personality trait from the Big Five model is characterized by being
organized, dependable, and disciplined?
A. Openness
B. Agreeableness
C. Conscientiousness [CORRECT]
D. Neuroticism
Correct Answer: C
Rationale: Correct because conscientiousness describes individuals who are
organized, reliable, thorough, and goal-directed, and it is the strongest predictor of
job performance across occupations.