Practice Questions with Verified Answers &
Rationales – Custodian I & II Prep Instant Pdf
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The California Custodian Certification Exam evaluates candidates on professional cleaning
techniques, OSHA safety standards, chemical handling protocols, floor care procedures,
and facility maintenance knowledge for state employment . Passing is required for state
custodian positions.
SECTION 1: CUSTODIAL SAFETY & OSHA COMPLIANCE (Questions 1-40)
Q1. What is the safest first action when a custodian finds an unlabeled spray bottle
containing a blue liquid under a sink?
Answer: Do not use it; report it to a supervisor or follow facility protocol for unidentified
chemicals.
Rationale: Unlabeled chemicals pose serious safety risks. Never smell or use unidentified
substances . The custodian should report it to a supervisor and follow facility protocols for
proper identification or disposal.
Q2. A custodian accidentally mixes bleach with an ammonia-based cleaner and
notices strong fumes. What should be done first?
Answer: Immediately leave the area, ventilate, and report the chemical exposure incident.
,Rationale: Mixing bleach and ammonia creates toxic chloramine vapors that can cause
severe respiratory distress . Immediate evacuation and reporting are required. Do not
attempt to neutralize the mixture.
Q3. According to OSHA guidelines, where must Safety Data Sheets (SDS) be kept for
staff access?
Answer: In an easily accessible location where chemicals are stored or used.
Rationale: SDS must be readily accessible to all employees in the work area . They cannot
be locked in a manager's office or kept only on a website.
Q4. What is the correct procedure for diluting a concentrated chemical cleaner?
Answer: Add water to the container first, then add the chemical.
Rationale: Adding water first prevents chemical splashing and reduces the risk of
hazardous reactions or concentrated mist inhalation . This is standard safety protocol for
diluting professional cleaning agents.
Q5. A custodian notices a floor buffer cord has exposed wires near the plug end.
What is the correct action?
Answer: Remove the machine from service and report for repair or replacement.
Rationale: Damaged cords create electrocution and fire hazards and must be removed
from service immediately .
, Q6. What is the correct PPE for cleaning bodily fluids from a restroom floor?
Answer: Put on proper PPE (gloves, goggles, mask) and follow bloodborne pathogen
cleanup procedures.
Rationale: Bodily fluids require PPE and proper infection control protocols to prevent
exposure to bloodborne pathogens . Universal Precautions must be followed .
Q7. A custodian is using a ladder to change light bulbs. Which practice is safest?
Answer: Keep ladder stable, maintain three points of contact, and never stand on the top
step.
Rationale: Ladder safety includes maintaining stability and never standing on the top two
rungs. Three points of contact reduces fall risk .
Q8. What does "dwell time" refer to in professional cleaning?
Answer: The length of time a disinfectant must remain wet on a surface to be effective.
Rationale: Dwell time is critical—if a surface dries before the specified time, the disinfectant
will not achieve the required kill rate for pathogens .
Q9. When preparing disinfectant solution, the custodian is unsure of the correct
dilution ratio. What is the best action?
Answer: Read the label carefully and consult the SDS or supervisor if needed.
Rationale: Proper dilution ensures effectiveness and safety; label and SDS provide
required instructions .