ISA 235 STUDY EXAMS GUIDE ALL QUESTIONS AND
ANSWERS SURE A+
✔✔critical success factor - ✔✔crucial steps companies perform to achieve their goals
and objectives and implement strategies
✔✔key performance indicator - ✔✔quantifiable metrics a company uses to evaluate
progress toward critical success factor
✔✔efficiency - ✔✔measure the performance of MIS
ex: throughput, transaction speed
✔✔effectiveness - ✔✔measures the impact of MIS on business
✔✔artificial intelligence - ✔✔simulates human thinking and behavior, such as the ability
to reason and learn. Mimics human intellignece
✔✔business process model - ✔✔graphical description of a process
✔✔metric - ✔✔measurements that evaluates results to determine whether a project is
meeting its goals
, ✔✔model - ✔✔a simplified representing of abstraction of reality
✔✔transactional information - ✔✔encompasses all of the information contained within a
single business process of unit of work and primary purpose is to support performance
of daily operational or structured decisions
✔✔analytical information - ✔✔encompasses all organizational information and supports
the performance of managerial analysis of semi structured decisions
✔✔granularity - ✔✔refers to the level of detail in the model of decision making process
✔✔visualization - ✔✔produces graphical displays and complex relationships in large
amounts of data
✔✔automation - ✔✔the process of computerizing manual tasks and making them more
efficient and effective and lowering operational costs
✔✔streamlining - ✔✔improves business efficient by simplifying or eliminating
unnecessary steps
✔✔reengineering - ✔✔analysis and redesign of work flow within and between
enterprises
✔✔disruptive technology - ✔✔a new way of doing things that initially does not meet the
needs of existing customers
ex: open new and destroy old
✔✔sustaining technology - ✔✔produces an improved product customers are eager to
buy
ex: better, faster and cheaper in established markets
✔✔internet - ✔✔a massive network that connects computers all over the world and
allows them to communicate with one another
✔✔ecommerce - ✔✔buying and selling of goods and services all over the internet
✔✔ebusiness - ✔✔includes commerce along with all activities related to internal and
external business operations
✔✔mass customization - ✔✔ability of an organization to tailor its products and services
to the customers specifications
ANSWERS SURE A+
✔✔critical success factor - ✔✔crucial steps companies perform to achieve their goals
and objectives and implement strategies
✔✔key performance indicator - ✔✔quantifiable metrics a company uses to evaluate
progress toward critical success factor
✔✔efficiency - ✔✔measure the performance of MIS
ex: throughput, transaction speed
✔✔effectiveness - ✔✔measures the impact of MIS on business
✔✔artificial intelligence - ✔✔simulates human thinking and behavior, such as the ability
to reason and learn. Mimics human intellignece
✔✔business process model - ✔✔graphical description of a process
✔✔metric - ✔✔measurements that evaluates results to determine whether a project is
meeting its goals
, ✔✔model - ✔✔a simplified representing of abstraction of reality
✔✔transactional information - ✔✔encompasses all of the information contained within a
single business process of unit of work and primary purpose is to support performance
of daily operational or structured decisions
✔✔analytical information - ✔✔encompasses all organizational information and supports
the performance of managerial analysis of semi structured decisions
✔✔granularity - ✔✔refers to the level of detail in the model of decision making process
✔✔visualization - ✔✔produces graphical displays and complex relationships in large
amounts of data
✔✔automation - ✔✔the process of computerizing manual tasks and making them more
efficient and effective and lowering operational costs
✔✔streamlining - ✔✔improves business efficient by simplifying or eliminating
unnecessary steps
✔✔reengineering - ✔✔analysis and redesign of work flow within and between
enterprises
✔✔disruptive technology - ✔✔a new way of doing things that initially does not meet the
needs of existing customers
ex: open new and destroy old
✔✔sustaining technology - ✔✔produces an improved product customers are eager to
buy
ex: better, faster and cheaper in established markets
✔✔internet - ✔✔a massive network that connects computers all over the world and
allows them to communicate with one another
✔✔ecommerce - ✔✔buying and selling of goods and services all over the internet
✔✔ebusiness - ✔✔includes commerce along with all activities related to internal and
external business operations
✔✔mass customization - ✔✔ability of an organization to tailor its products and services
to the customers specifications
