Test Bank — Human Resources Management in Canada, 16th Edition (Dessler & Chhinzer, 2025) | All Chapters 1-16 Covered

TEST BANK
Human Resources Management in Canada
Gary Dessler, Nita Chhinzer
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16th Edition
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TEST BANK
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, TABLE OF CONTENTS
Test Bank: Human Resources Management in Canada, 16th Edition
By Gary Dessler and Nita Chhinzer
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CHAPTER 1 The Strategic Role of Human Resources Management
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CHAPTER 2 The Changing Legal Emphasis

CHAPTER 3 Human Resources Management and Technology

CHAPTER 4 Designing and Analyzing Jobs
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CHAPTER 5 Human Resources Planning

CHAPTER 6 Recruitment
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CHAPTER 7 Selection

CHAPTER 8 Onboarding and Training

CHAPTER 9 Career and Management Development
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CHAPTER 10 Performance Management

CHAPTER 11 Strategic Pay Plans
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CHAPTER 12 Pay-for-Performance and Financial Incentives

CHAPTER 13 Employee Benefits and Services

CHAPTER 14 Occupational Health and Safety
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CHAPTER 15 Managing Employee Separations

CHAPTER 16 Labour Relations

CHAPTER 17 Managing Human Resources in a Global Business
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,Human Resources Management in Canada, 16Ce (Dessler/Chhinzer)
Chapter 01: The Strategic Role of Human Resources Management

1. Human resources management involves .
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A) management techniques for controlling people at work
B) concepts and techniques used in leading people at work
C) the management of people in organizations
D) concepts and techniques for organizing work activities
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QuestionID: 01-01
Objective: 1.1— Define human resources management [HRM] and analyze how it relates to the management
process and non-HR managers.
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Answer: C) the management of people in organizations

2. What is the purpose of a strategic plan?
A) To outline the company’s method for generating profits
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B) To match the company’s internal strengths and weaknesses with external opportunities and threats
C) To describe the organizational chart and reporting structures
D) To ensure compliance with regulatory requirements
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QuestionID: 01-02
Objective: 1.1— Define human resources management [HRM] and analyze how it relates to the management
process and non-HR managers.
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Answer: B) To match the company’s internal strengths and weaknesses with external opportunities and threats

3. Which of the following reflects the course of action a company can take to pursue its goals?
A) Strategy
B) Human capital
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C) Business model
D) Management

QuestionID: 01-03
Objective: 1.1— Define human resources management [HRM] and analyze how it relates to the management
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process and non-HR managers.

Answer: A) Strategy

4. Which of the following helps the company navigate its internal and external strengths, weaknesses, threats,
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and opportunities to help the company maintain a competitive position?
A) Business model
B) Strategic plan
C) Authority
D) Responsibility



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, QuestionID: 01-04
Objective: 1.1— Define human resources management [HRM] and analyze how it relates to the management
process and non-HR managers.
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Answer: B) Strategic plan

5. When PepsiCo diversified by selling more food items to address declining sugary drink consumption, this
action was an example of .
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A) performing an internal audit
B) formulating a new business direction
C) creating a business model
D) defining the company’s mission statement
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QuestionID: 01-05
Objective: 1.1— Define human resources management (HRM) and analyze how it relates to the management
process and non-HR managers.
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Answer: B) formulating a new business direction

6. Which of the following is a key skill HR professionals and managers need to develop?
A) Budgeting and financial forecasting
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B) Recruiting, selecting, and coaching employees
C) Designing IT systems for operational efficiency
D) Conducting advanced engineering projects
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QuestionID: 01-06
Objective: 1.1—Define human resources management (HRM) and analyze how it relates to the management
process and non-HR managers.

Answer: B) Recruiting, selecting, and coaching employees
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7. Why is it important for HR professionals and managers to stay current on employment-related topics?
A) To enhance technological innovation in the workplace
B) To reduce competition for talent from other companies
C) To respond effectively to changes in legislation, demographics, and labour mobility
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D) To eliminate the need for organizational strategic planning

QuestionID: 01-07
Objective: 1.1—Define human resources management (HRM) and analyze how it relates to the management
process and non-HR managers.
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Answer: C) To respond effectively to changes in legislation, demographics, and labour mobility

8. Which view of the firm suggests that human resources practices contribute to the development of embedded
knowledge of a firm’s culture, history, processes, and context, which are non-imitable?
A) Results-oriented



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